At a Glance
- Tasks: Support finance systems and enhance user experience across LSHTM.
- Company: Join a leading public health university dedicated to global health improvement.
- Benefits: Competitive salary, 30 days annual leave, wellbeing days, and pension scheme.
- Other info: Permanent role with excellent career growth opportunities in London.
- Why this job: Be at the forefront of system improvement in a dynamic and impactful environment.
- Qualifications: Experience in IT service delivery, preferably in higher education.
The predicted salary is between 39984 - 45728 £ per year.
LSHTM is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
We are recruiting a Finance Systems Support Officer to join our Enterprise Systems team, supporting core platforms across Finance, HR and Payroll, and Student Records. This is a great opportunity to be at the centre of system improvement, helping to shape and enhance the systems that underpin the organisation’s operations.
ResponsibilitiesYou will take ownership of finance system support, acting as a key point of contact for users across LSHTM. From triaging issues to leading resolutions, you will deliver a responsive, high-quality support service while driving continuous improvement. As the primary system administrator, you will manage user access, maintain system configurations and master data, and ensure workflows run smoothly and efficiently through approval processes. Your work will directly support strong data governance, streamlined processes, and the effective day-to-day running of critical finance systems. You will be proactive and well organised, able to manage your own workload and meet deadlines aligned to system and user needs.
QualificationsWe are looking for a candidate with strong experience in first-line IT service delivery, ideally within a higher education environment. You should hold relevant professional qualifications or equivalent experience. You will be comfortable working in a structured setting and able to follow and apply technical documentation with accuracy and confidence.
Hiring DetailsThe post is full-time, 35 hours per week, 1 FTE, and permanent. The salary will be on the LSHTM salary scale, Grade 5 in the range £39,984 - £45,728 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary 'Wellbeing Days'. Membership of the Pension Scheme is available. The post is based in London.
Equal OpportunityThe London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.
Systems Support Officer (Finance) employer: LONDON SCHOOL OF HYGIENE & TROPICAL MEDICINE
The London School of Hygiene & Tropical Medicine (LSHTM) is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets public health excellence. With a strong commitment to employee wellbeing, LSHTM provides generous annual leave, discretionary wellbeing days, and opportunities for professional growth within a supportive and inclusive culture. Join us to make a meaningful impact on global health while enjoying a fulfilling career in a prestigious institution dedicated to improving health equity worldwide.
Contact Details:
LONDON SCHOOL OF HYGIENE & TROPICAL MEDICINE Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Officer (Finance)
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We think you need these skills to ace Systems Support Officer (Finance)
Some tips for your application 🫡
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How to prepare for a job interview at LONDON SCHOOL OF HYGIENE & TROPICAL MEDICINE
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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