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- Tasks: Provide excellent customer service and support the smooth running of reception.
- Company: Join the London School of Hygiene & Tropical Medicine, a leader in public health education.
- Benefits: Enjoy a competitive salary, 30 days annual leave, and wellbeing days.
- Why this job: Be part of a dynamic team making a real difference in public health.
- Qualifications: GCSEs in English and Maths, with strong communication and admin skills.
- Other info: Great career growth opportunities in an inclusive and supportive environment.
The predicted salary is between 30231 - 33925 ÂŁ per year.
Responsibilities
The Receptionist is responsible for the provision of excellence in customer service, telephonist and clerical skills throughout the School’s properties to facilitate the achievement of the School’s mission and strategic objectives. You will be working as part of the Front of House Team, assisting with the smooth running of the LSHTM reception desks and ensuring that all enquiries are dealt with promptly and courteously.
Qualifications
You should be educated to GCSE level (or equivalent), including English and Maths (or A-Level) and have proven and successful experience of administrative work. Previous experience as a receptionist is desirable. Excellent oral and written communication skills, excellent interpersonal skills, and a pleasant telephone manner are required.
Salary and Benefits
The post is full time, 35 hours per week, 1 FTE and permanent. The salary will be on the LSHTM salary scale, Grade 3 in the range £30,231 – £33,925 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part-time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is based in London at LSHTM.
Application Details
Applications should be made online via our jobs website. Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed to jobs@lshtm.ac.uk. The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as “Please see attached CV” will not be considered acceptable. Please note that if you are shortlisted and you are unable to attend on the interview date it may not be possible to offer you an alternative date.
Equal Opportunities Statement
The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.
Receptionist / Administrator employer: LONDON SCHOOL OF HYGIENE & TROPICAL MEDICINE
Contact Detail:
LONDON SCHOOL OF HYGIENE & TROPICAL MEDICINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator
✨Tip Number 1
Get to know the company! Research LSHTM and its mission. When you understand their values, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions. Think about your past experiences and how they relate to the role. We want you to shine when it’s your turn to speak!
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Wear something professional that makes you feel confident and ready to impress.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences match what they're looking for, so make sure you understand the key responsibilities and qualifications.
Craft a Strong Supporting Statement: This is your chance to shine! In your supporting statement, address each selection criterion with specific examples from your experience. We can't stress enough how important this part is, so don’t just say 'I have experience'—show us how you’ve used those skills in real situations.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We want to understand your qualifications without having to decipher complicated sentences!
Apply Through Our Website: Make sure to submit your application through our jobs website. It’s the easiest way for us to receive your application, and it ensures that you’re following the correct process. Don’t forget to double-check everything before hitting that submit button!
How to prepare for a job interview at LONDON SCHOOL OF HYGIENE & TROPICAL MEDICINE
✨Know Your Stuff
Before the interview, make sure you understand the role of a Receptionist/Administrator. Familiarise yourself with the responsibilities listed in the job description and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to rehearse common interview questions with a friend or in front of a mirror. Pay attention to your tone and body language, as these are just as important as what you say.
✨Prepare Your Supporting Statement
The supporting statement is crucial for your application. Make sure you address each selection criterion in detail, providing specific examples from your past experiences. This shows that you can meet the requirements and helps the interviewers see how you would fit into their team.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects your understanding of the professional environment you'll be working in.