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- Tasks: Lead a team managing casework and records for PhD students at LSE.
- Company: Join LSE, a leading university committed to diversity and inclusion.
- Benefits: Enjoy hybrid working, generous leave, and excellent training opportunities.
- Why this job: Be part of a dynamic team shaping the future of doctoral education.
- Qualifications: Strong leadership skills, IT proficiency, and effective communication are essential.
- Other info: Applications close on 27 July 2025; interviews start from 4 August 2025.
The predicted salary is between 42679 - 51000 £ per year.
Job Description
LSE is committed to building a diverse, equitable and truly inclusive university
PhD Academy
PhD Academy Assistant Manager (Casework and Records)
Salary from £42,679 to £51,000 pa inclusive with potential to progress to £54,730 pa inclusive of London allowance.
This is a full-time, permanent appointment.
The PhD Academy offers centralised services, social space and advanced training to the School’s doctoral students. It also hosts the LSE Economic and Social Research Council Doctoral Training Partnership (LSE ESRC DTP).
The PhD Academy is looking to appoint an Assistant Manager responsible for casework and records. This role involves leading the Research Degrees Management team, overseeing registry processes for PGR students from enrolment through to completion and award, managing the secretariat function for the Research Degrees Sub-Committee and the Doctoral Programme Directors’ Forum, and leading the School’s community of practice for PGR programme management and administration.
The successful candidate will be an integral member of the PhD Academy's core management team, contributing to strategic planning and the delivery of PhD Academy operations. This role requires a dynamic individual who can adapt and advance our services in response to changing academic regulations, policies, and technological advancements.
Responsibilities include leading and managing a team of three officers, including recruitment, training, and performance reviews; ensuring efficient casework, advice, and student records management services, proactively leading improvements in student records and casework management, and; collaborating extensively with stakeholders across the School to uphold high standards of service.
Candidates should be able to demonstrate the ability to lead and manage a small team, excellent IT skills, including proficiency in Microsoft365 and other collaborative platforms, the ability to communicate complex information sensitively and effectively to a diverse range of stakeholders, and a proactive approach to service improvement and stakeholder engagement.
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
To apply for this post, please go to our website via the button below. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Pete Mills (phdacademy.manager@lse.ac.uk).
The closing date for receipt of applications is Sunday 27 July 2025 (23.59 UK time).
Regrettably, we are unable to accept any late applications. Interviewees will be required to complete and submit a pre-interview test exercise.
Interviews will take place in person on or after Monday 4 August 2025.
PhD Academy Assistant Manager (Casework and Records) employer: LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE
Contact Detail:
LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PhD Academy Assistant Manager (Casework and Records)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the PhD Academy Assistant Manager role. Understanding the nuances of casework and records management will help you articulate your relevant experience during the interview.
✨Tip Number 2
Network with current or former employees of the PhD Academy or similar roles. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your knowledge of academic regulations and policies related to postgraduate research. Being well-versed in these areas will demonstrate your commitment and readiness to adapt to changes in the academic landscape.
✨Tip Number 4
Prepare examples of how you've successfully led a team or managed projects in the past. Highlighting your leadership skills and ability to improve services will resonate well with the interview panel.
We think you need these skills to ace PhD Academy Assistant Manager (Casework and Records)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the PhD Academy Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in team management, casework, and records management. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and improve services.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the PhD Academy's mission. Highlight your leadership experience, IT skills, and ability to communicate effectively with diverse stakeholders. Be sure to provide specific examples that showcase your proactive approach to service improvement.
Prepare for the Pre-Interview Test: Since candidates will need to complete a pre-interview test exercise, review any relevant materials or case studies related to casework and records management. Practise articulating your thought process and solutions to potential scenarios you might encounter in the role.
How to prepare for a job interview at LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the PhD Academy Assistant Manager. Be prepared to discuss how your experience aligns with leading a team, managing casework, and improving student records management.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be ready to provide examples of your leadership experience. Discuss how you've successfully recruited, trained, and conducted performance reviews in previous roles.
✨Demonstrate IT Proficiency
Highlight your IT skills, especially your proficiency in Microsoft365 and other collaborative platforms. Be prepared to discuss how you've used technology to improve processes or enhance communication in past positions.
✨Prepare for Stakeholder Engagement
This position requires extensive collaboration with various stakeholders. Think of examples where you've effectively communicated complex information to diverse groups and how you approached service improvement based on stakeholder feedback.
