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- Tasks: Support students with finance queries and manage income collection.
- Company: Join LSE, a leading university committed to diversity and inclusion.
- Benefits: Enjoy generous leave, pension schemes, and excellent training opportunities.
- Why this job: Make a real impact on student experiences while working in a supportive team.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Applications close on 22 July 2025; no late submissions accepted.
The predicted salary is between 32435 - 35554 £ per year.
LSE is committed to building a diverse, equitable and truly inclusive university
Finance Division
Fees, Finance and Compliance Advisor
Salary from £32,435 to £35,554 pa inclusive with potential to progress to £37,891 pa inclusive of London allowance
The Fees, Income and Credit Control Office is seeking to recruit an enthusiastic and well organised Fees, Finance and Compliance Advisor. The focus of this role is to enrich the student and customer experience by adopting a principled centred approach to debt management, income collection and reconciliation. You will provide a \’best in class\’ customer experience by managing financial services for students and customers, combined with collecting income to maintain healthy financial position for the School.
Our team is responsible for establishing and implementing strategic targets for the efficient and effective collection of income across the school, whilst meeting operational, financial control and other strategic priorities. Our core aim is to enrich the student and customer experience by adopting a principled centred approach to debt management, income collection and reconciliation.
The Fees Income and Credit Control office consists of three units: Fees, Finance and Compliance, Cash Management & Credit Control Teams. Customer service, quality and a clear commitment to our customers and stakeholders are our underlying principles. The postholder will join the Fees, Finance and Compliance Team which consists of a team of 6 full time Advisors.
Responsibilities include:
- Providing advice and support on student finance and funding related enquiries
- Assisting and supporting customers in meeting their financial obligations
- Maintaining service levels and meeting key performance targets
- Operating within the framework of the School\’s and units\’ procedures
- Assist and contribute to delivering the units objectives
Candidates should have:
- Excellent verbal and written skills and the ability to communicate effectively and confidently at all levels
- Proven ability to plan and organise and prioritise own workload
- A desire to deliver top quality customer service at all times
- Excellent IT skills, especially in Microsoft Office, Word, Excel and Outlook
We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.
For further information about the post, please see the how to apply document , job description and the person specification.
To apply for this post, please go to . If you have any technical queries with applying on the online system, please use the \”contact us\” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Carly Wilkinson at .
The closing date for receipt of applications is 22 July 2025 (23.59 UK time). Regrettably, we are unab le to accept any late applications. #J-18808-Ljbffr
Fees, Finance and Compliance Officer employer: LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE
Contact Detail:
LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fees, Finance and Compliance Officer
✨Tip Number 1
Familiarise yourself with the specific financial regulations and compliance standards relevant to educational institutions. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of the Fees, Finance and Compliance team. They can provide valuable insights into the team dynamics and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed customer service challenges, particularly in finance-related contexts. This will showcase your problem-solving skills and ability to maintain high service levels.
✨Tip Number 4
Stay updated on the latest trends in student finance and debt management. Being knowledgeable about current issues can help you stand out as a candidate who is proactive and well-informed.
We think you need these skills to ace Fees, Finance and Compliance Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Fees, Finance and Compliance Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in finance, customer service, and compliance. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the role's demands.
Write a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the institution. Address how you can contribute to enriching the student and customer experience, and mention specific examples from your past work that showcase your skills in financial management and customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Fees, Finance and Compliance Officer. Be prepared to discuss how your skills and experiences align with the role's focus on customer service and financial management.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is crucial for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or stakeholders in previous roles.
✨Demonstrate Organisational Skills
Be ready to discuss how you plan and prioritise your workload. Consider sharing specific instances where your organisational skills led to successful outcomes, especially in a finance-related context.
✨Highlight Customer Service Experience
This role emphasises delivering top-quality customer service. Prepare to share examples of how you've gone above and beyond to assist customers, particularly in financial settings, to illustrate your commitment to enhancing the student and customer experience.
