At a Glance
- Tasks: Lead the Credit Control team and manage debt collection strategies.
- Company: Join LSE, a diverse and inclusive university committed to excellence.
- Benefits: Enjoy a competitive salary, generous leave, and hybrid working options.
- Other info: Great training opportunities and a supportive work environment await you.
- Why this job: Make a real impact on student experiences while developing your finance career.
- Qualifications: Experience in income/debt collection and strong communication skills required.
The predicted salary is between 43277 - 51714 £ per year.
Salary from £43,277 to £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance. LSE is committed to building a diverse, equitable and truly inclusive university.
The Fees, Income and Credit Control Office (FICC) is seeking to recruit an enthusiastic and well-organised finance professional to serve as Deputy Head of Fees, Income and Credit Control and to manage the Credit Control team. The role offers professional leadership and supports the strategic objectives of the wider Fees, Income and Credit Control Team. The FICC provides professional financial services, including income and debt management, credit control services and advice, loan origination and disbursement, central refunds service, Online Store, and commercial sales. It also advises on compliance around Title IV loans, consumer credit activity and payment acceptance. The focus is to enrich the student and customer experience by adopting a principled, customer-centred approach to support requests, debt management and income collection, delivering a best-in-class experience while maintaining a healthy financial position for the School.
Key Responsibilities
- Support the Head of Fees, Income and Credit Control with strategic projects and initiatives.
- Manage, review and develop the Credit Control Team.
- Lead the School’s debt-collection strategy and processes.
- Act as a key link with external and internal stakeholders and provide senior representation as required.
- Lead, motivate, manage and develop Credit Control best practice across FICC.
- Line-manage two full-time members of staff.
- Meet all commitments to stakeholders as detailed in the FICC Customer Charter.
Qualifications and Experience
- Substantial experience of income/debt collection cycles and procedures, including relevant legislation.
- Experience in writing financial policies and procedures.
- Excellent planning and time-management, project-management and organisational skills.
- Excellent verbal and written communication skills, with the ability to convey information effectively and confidently at all levels.
- A high level of accuracy and attention to detail.
Benefits
- Occupational pension scheme.
- Generous annual leave.
- Hybrid working arrangements.
- Excellent training and development opportunities.
Deputy Head of Fees, Income and Credit Control and Group Credit Control Manager employer: LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE
The London School of Economics (LSE) is an exceptional employer, offering a dynamic work environment that prioritises diversity, equity, and inclusion. With competitive salaries, generous annual leave, and excellent training and development opportunities, LSE fosters professional growth while maintaining a strong focus on enriching the student experience. Located in the heart of London, employees benefit from a vibrant cultural scene and the chance to make a meaningful impact within a prestigious institution.
Contact Details:
LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head of Fees, Income and Credit Control and Group Credit Control Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
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We think you need these skills to ace Deputy Head of Fees, Income and Credit Control and Group Credit Control Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
