Change Communications Lead

LSE is committed to building a diverse, equitable and truly inclusive university.

The Change Communications Lead (Education and Student Experience) will play a central role in engaging with teams across LSE to help map, coordinate and enhance communications activity to advance LSE’s strategy and support staff and students.

The main duties and responsibilities of the post will focus on internal communications and engagement relating to the delivery of LSE’s strategic vision. The post holder will provide communications leadership and direction, primarily across the LSE Education and Student Experience (ESE) strand of the strategy to guide strategic communications and change activity in this area.

Based within the vibrant Communications Division, they will work with a range of stakeholders and partners from across the School including project teams, School departments, divisions and services. The post holder will work closely with the Head of Strategy and Portfolio Management to shape and deliver the portfolio communications strategy, drawing on relationships and insight from colleagues who are delivering the portfolio across LSE, as well as student and staff communication teams.

Key elements of this role include providing advice and guidance on effective communications planning, coordination and channel management. The postholder will take a confident and creative approach to content production that ensures insight and audience-led approaches to empower local delivery and embed two-way communication practices. They will also look across the wider LSE change landscape and ensure the ESE portfolio is communicated in this wider context.

You will have:

• The ability to influence senior stakeholders and build effective working relationships with them, in order to coordinate and meet deadlines.
• Demonstrable ability to translate complex information for wide audiences.
• Experience in planning, delivering and monitoring communications activities across multiple workstreams or large and complex programmes.
• A motivated and enthusiastic approach to change communications and the value it adds.

Working for LSE supports blended and flexible working arrangements. For blended working, this means flexibility in working remotely or on campus, with the expectation to be in the office two days a week. Flexible working refers to the ability to put in place further arrangements, like changes to working hours or other adjustments beyond blended working.

As a diverse and global institution, we strive to ensure our workforce reflects this at all levels. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification. To apply, please visit our website via the button below.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email k.cook2@lse.ac.uk.

The closing date for receipt of applications is Friday 13 June 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications.