At a Glance
- Tasks: Coordinate learner progress and manage operational tasks in a supportive role.
- Company: Join a growing childcare training provider dedicated to high-quality education.
- Benefits: Enjoy flexible remote work, a collaborative culture, and growth opportunities.
- Other info: Part-time role with potential for strategic advancement as the company grows.
- Why this job: Make a real impact on learners' journeys while developing your skills in a dynamic environment.
- Qualifications: Assessor qualification, strong organisational skills, and experience with learners or assessors required.
Location:
Remote (UK-based preferred)
Part-time – approx. 15–18 hours per week (potential to grow)
About Us:
We are a growing, self-funded childcare training provider, offering both long and short-term courses — including a 3-month NCFE CACHE Home-Based Childcare course and an 18-month NCFE CACHE LEVEL 3 Educator programme. We are committed to delivering a supportive, professional, and high-quality experience to all our learners, most of whom are self-funding.
The Role:
We’re looking for a reliable, organised and friendly professional to coordinate learner progress, assessor communication, and key operational tasks. You’ll play a pivotal role in making sure nothing falls through the cracks — from tracking learner progress, to organising assessor meetings, chasing payments, and onboarding new students. This is a hands-on, proactive role that combines operational management with liaison between learners and assessors.
Key Responsibilities:
- Monitor student progress on both courses and ensure timely assessor feedback
- Liaise with assessors (3 currently) and EQA to maintain standards
- Organise and chair standardisation meetings
- Review new learner application forms and handle onboarding communication
- Be the main point of contact for learners: proactive check-ins, reminders, encouragement
- Track and manage student payment plans/instalments (via spreadsheet or system)
- Support internal quality assurance processes and learner records
- Spot risks early (non-submissions, non-payments) and flag them to the management
- Maintain operational oversight and communicate regularly with the management
- Contribute ideas to improve learner experience and operational systems
- Organise and standardise communication and processes when launching new courses – including learner information, expectations, and system setup – to ensure consistency and clarity from the start
Person Specification:
Essential:
- Assessor qualification and experience
- Excellent organisational skills and attention to detail
- Strong interpersonal skills – warm, transparent, and proactive communication
- Experience liaising with learners and/or assessors
- Confident using spreadsheets, systems, and task tracking tools
- Able to take initiative and manage multiple priorities independently
Desirable:
- Experience organising standardisation or quality assurance meetings
- Background in childcare training or adult education
- Familiarity with payment tracking and small business operations
What We Offer:
- A flexible, remote working role with room to grow
- Supportive and collaborative team culture
- Opportunity to shape systems and processes from the ground up
- Future potential to move into a more strategic position as we expand
To Apply:
Please send your CV and a brief cover letter explaining why you’re interested in the role and how your experience aligns with the requirements.
Job Types: Part-time, Freelance
Pay: From £18.00 per hour
Expected hours: 10 – 15 per week
Reference ID: 1707 33
Student Progress & Operations Coordinator (Assessor-qualified) Student Progress & Operations Coordinator (Assessor-qualified) in Telford employer: London School of Childcare Studies
As a self-funded childcare training provider, we pride ourselves on fostering a supportive and collaborative work culture that values flexibility and professional growth. Our remote working environment allows you to balance your personal and professional life while contributing to the development of high-quality educational experiences for our learners. Join us to play a key role in shaping our operational systems and enjoy the potential for career advancement as we expand our offerings.
Contact Details:
London School of Childcare Studies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Progress & Operations Coordinator (Assessor-qualified) Student Progress & Operations Coordinator (Assessor-qualified) in Telford
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like London School of Childcare Studies just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at London School of Childcare Studies. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Student Progress & Operations Coordinator (Assessor-qualified) Student Progress & Operations Coordinator (Assessor-qualified) in Telford
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Student Progress & Operations Coordinator (Assessor-qualified) Student Progress & Operations Coordinator (Assessor-qualified) role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At London School of Childcare Studies, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at London School of Childcare Studies
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at London School of Childcare Studies, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At London School of Childcare Studies, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
