At a Glance
- Tasks: Lead finance projects and collaborate with business partners to drive performance.
- Company: Join L&Q, a forward-thinking organisation focused on customer services.
- Benefits: Enjoy a competitive salary, excellent pension, and generous annual leave.
- Other info: Hybrid working model with opportunities for professional growth.
- Why this job: Make a real impact in finance while developing your leadership skills.
- Qualifications: CCAB or CFA qualified with proven finance experience required.
The predicted salary is between 78544 - 78544 £ per year.
Internal only vacancy: This vacancy is only available to employees of L&Q and its subsidiaries. Any applications received from external candidates will not be progressed.
Contract Type: Permanent, Full-Time, 35 hours
Location: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Grade: 12
Salary: Starting from £78,544 per annum (London weighted salary) or £68,571 per annum (Regional salary), dependant on experience
Closing date: Monday 6th July 2026
Interviews: Wednesday 15th July in person interviews
Benefits:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- Many more
Key Responsibilities:
- Strategic Business Partnering: Build strong demand for finance business partnering across Customer Services, delivering timely, commercial solutions that position finance as a forward‑looking, problem‑solving partner.
- Cross‑Functional Collaboration: Collaborate, build relationships and influence a variety of business partners – including senior decision makers.
- Financial Tools & Forecasting: Lead finance projects including financial accounting reviews, system improvements, cost driver analysis, annual budgeting, quarterly forecasting and resource allocation reviews.
- Performance Management: Interpret and drive performance across the business, including the design and review of budgetary responsibilities and KPIs.
- Financial Governance & Reporting: Responsible for the delivery of the financial information that we provide to business partners – supporting improved operational decision making.
- Risk Management: Manage financial risks within the remit, ensuring budget holders understand and adhere to internal risk policies.
- Business Planning & Challenge: Develop an excellent knowledge of the business area; working with business partners and managers to set priorities for financial analysis and service improvement with a particular focus on financial control.
What you’ll bring:
- Professional Qualification: Academic & professional qualifications – CCAB Qualification (ACA, ACCA, CIMA, CIPFA) or CFA with evidence of demonstrable relevant post‑qualified experience (essential).
- Leadership Experience: Proven ability to lead and develop finance teams, delegate effectively, and foster a positive team culture.
- Commercial Acumen: Strong financial analysis and commercial awareness to support strategic decision‑making.
- Stakeholder Engagement: Clear communicator with the ability to influence senior stakeholders and present complex financial information meaningfully.
- Planning & Risk Management: Skilled in managing priorities, scenario planning, and identifying financial and operational risks.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk.
Finance Manager (Customer Services) - 7965 employer: London & Quadrant Housing Trust
L&Q is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a comprehensive benefits package including an excellent pension plan and generous annual leave. With a strong focus on collaboration and innovation, our work culture fosters agility and inclusivity, allowing Finance Managers to thrive in a dynamic environment while contributing to meaningful projects that impact the community. Located in vibrant areas like London and Manchester, employees enjoy the advantages of urban living alongside flexible working arrangements.
Contact Details:
London & Quadrant Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Finance Manager (Customer Services) - 7965
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like London & Quadrant Housing Trust. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Finance Manager (Customer Services) - 7965
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to London & Quadrant Housing Trust.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on London & Quadrant Housing Trust's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at London & Quadrant Housing Trust
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with London & Quadrant Housing Trust.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at London & Quadrant Housing Trust will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former London & Quadrant Housing Trust employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
