Compliance Manager - (No Access) - 8026

Internal Vacancy:

This vacancy is only available to employees of L&Q and its subsidiaries. Any applications received from external candidates will not be progressed.

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Title: Compliance Manager - (No Access)

Contract Type: Permanent, Full Time, 35 hours

Salary: £57,094 per annum to £63,032 per annum (London weighted salary) or £49,502 per annum to £55,106 per annum (Regional salary), dependant on experience

Grade: 10

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 28th July 2026 at 11pm

Interview Dates: 6th August 2026 via MS Teams

Benefits include:

• Excellent pension plan (up to 6% double contribution)
• 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
• Westfield Health Cash Plan
• non-contributory life assurance
• up to 21 hours volunteering paid days
• lifestyle benefits
• Employee Assistance Programme
• many more ...

*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)

Join our No Access Team at L&Q:

Property & Investment is looking for a Compliance Manager to join the No Access team on a permanent basis. This includes managing the team of Compliance Officers to ensure data and systems are actively managed and available to monitor compliance. As well as managing our Compliance No Access Team to help get cases through to court proceedings.

Your impact in the role:

The role will include being the lead on the compliance database ensuring that this is kept up to date and accurate on a regular basis. Which includes ensuring existing assets are kept up to date with any changes, as well as ensuring new assets are created when new build properties are handed over; and ensuring these are placed under service contract and maintain compliancy by liaising with contract teams.

To be successful in this role, you will need to be caring, understanding, and empathetic and be able to produce letters to a very high standard including a full review of your investigation.

What you'll bring:

You must have a confident approach in reviewing escalated cases as you will need to challenge decisions that may have already been agreed upon from other business areas therefore it is essential you have excellent and effective communication skills.

Candidates will be able to demonstrate:

• Experience in reporting on compliance and working with data management.
• Experience working on compliance legislations
• Proficient use of Microsoft Excel.
• Extensive personal experience with asset management software
• Excellent communication and Customer Service Skills
• Ability to strictly adhere to procedures and policies
• Experienced in budget control

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We are a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.