At a Glance
- Tasks: Support patients through their pregnancy journey with empathy and professionalism.
- Company: Join a compassionate team at the London Pregnancy Clinic.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Why this job: Make a real difference in women's health while developing your skills.
- Qualifications: Experience in admin roles, excellent communication, and organisational skills.
- Other info: Flexible hours, including weekends, with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London Pregnancy Clinic (must be available to work across both of our sites in central London)
Hours: Full-time (flexible, may include weekends)
We are looking for a reliable, compassionate, and highly organised Medical Secretary to join our growing team at the London Pregnancy Clinic. As the first point of contact for our patients, you will play a key role in supporting their journey through pregnancy care with empathy and professionalism. This role combines patient-facing duties with administrative support and chaperoning responsibilities. Experience in phlebotomy is highly desirable.
Key Responsibilities- Patient Communication
- Respond to all patient enquiries promptly and empathetically via telephone, email, and WhatsApp.
- Provide clear and accurate information about clinic services, appointments, and procedures.
- Administrative Duties
- Schedule, reschedule, and confirm appointments across both clinic locations.
- Maintain accurate booking records and patient pathways.
- Support patients with completing digital consent forms and other documentation.
- Follow up on patient care, including chasing blood test results and liaising with laboratories.
- Team & Clinical Support
- Work closely with sonographers, doctors, nurses, and midwives to coordinate high-quality care.
- Chaperone during ultrasound scans and clinical procedures to ensure patient safety and comfort.
- Assist with compliance-related tasks such as audits and stock control.
- Experience in a receptionist or administrative role (medical or clinical setting preferred).
- Confident communicator with a friendly and calm demeanour.
- Excellent organisational skills and attention to detail.
- Ability to multi-task and remain efficient under pressure.
- Proficient in Microsoft Office; familiarity with clinical software is a plus (training will be provided).
- Able to explain medical procedures clearly and assess the suitability of services based on patient queries.
- Prior experience in a pregnancy or women’s health clinic.
- Knowledge of medical terminology.
- Phlebotomy training or experience.
- Experience acting as a chaperone in a clinical setting.
- A supportive and collaborative work environment.
- Ongoing training and development opportunities.
- Competitive salary and benefits package.
If you are passionate about women’s health and committed to delivering outstanding care and service, we’d love to hear from you.
Medical Secretary in Slough employer: London Pregnancy Clinic
Contact Detail:
London Pregnancy Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary in Slough
✨Tip Number 1
Get to know the clinic! Research the London Pregnancy Clinic and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, it’s crucial to come across as friendly and professional. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or handled stressful situations. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team at the London Pregnancy Clinic.
We think you need these skills to ace Medical Secretary in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in medical or administrative roles. We want to see how your skills align with the responsibilities of a Medical Secretary at our clinic.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for women’s health and explain why you’re the perfect fit for our team. Don’t forget to mention any experience with patient communication and administrative tasks.
Showcase Your Communication Skills: As the first point of contact for our patients, strong communication is key. Use clear and professional language in your application to demonstrate your ability to connect with others empathetically.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at London Pregnancy Clinic
✨Know Your Stuff
Familiarise yourself with the role of a Medical Secretary, especially in a pregnancy clinic. Brush up on medical terminology and be ready to discuss how your previous experience aligns with the responsibilities listed in the job description.
✨Show Empathy
Since you'll be the first point of contact for patients, practice conveying empathy and professionalism in your responses. Think about scenarios where you had to handle sensitive situations and be prepared to share those experiences during the interview.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage multiple tasks efficiently. You might want to prepare examples of how you've successfully scheduled appointments or maintained records in a busy environment, as this will showcase your organisational prowess.
✨Ask Insightful Questions
Prepare thoughtful questions about the clinic's operations, team dynamics, and patient care philosophy. This not only shows your interest in the role but also helps you gauge if the clinic is the right fit for you.