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- Tasks: Join us as a Medical Secretary, supporting expectant mothers with care and organisation.
- Company: London Pregnancy Clinic is a leading diagnostic centre focused on exceptional prenatal care.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive work environment.
- Why this job: Make a real impact in women's health while working in a warm, collaborative team.
- Qualifications: Previous admin experience in a medical setting is preferred; strong communication and organisational skills are essential.
- Other info: Training provided for clinical software; phlebotomy experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Location: London Pregnancy Clinic (must be available to work across both of our sites in centra London)
Hours: Full-time (flexible, may include weekends)
Medical Secretary
We are looking for a reliable, compassionate, and highly organised Medical Secretary to join our growing team at the London Pregnancy Clinic . As the first point of contact for our patients, you will play a key role in supporting their journey through pregnancy care with empathy and professionalism. This role combines patient-facing duties with administrative support and chaperoning responsibilities. Experience in phlebotomy is highly desirable.
Key Responsibilities
Patient Communication
- Respond to all patient enquiries promptly and empathetically via telephone, email, and WhatsApp.
- Provide clear and accurate information about clinic services, appointments, and procedures.
Administrative Duties
- Schedule, reschedule, and confirm appointments across both clinic locations.
- Maintain accurate booking records and patient pathways.
- Support patients with completing digital consent forms and other documentation.
- Follow up on patient care, including chasing blood test results and liaising with laboratories.
Team & Clinical Support
- Work closely with sonographers, doctors, nurses, and midwives to coordinate high-quality care.
- Chaperone during ultrasound scans and clinical procedures to ensure patient safety and comfort.
- Assist with compliance-related tasks such as audits and stock control.
What We’re Looking For
- Experience in a receptionist or administrative role (medical or clinical setting preferred).
- Confident communicator with a friendly and calm demeanour.
- Excellent organisational skills and attention to detail.
- Ability to multi-task and remain efficient under pressure.
- Proficient in Microsoft Office; familiarity with clinical software is a plus (training will be provided).
- Able to explain medical procedures clearly and assess the suitability of services based on patient queries.
Desirable Skills
- Prior experience in a pregnancy or women’s health clinic.
- Knowledge of medical terminology.
- Phlebotomy training or experience .
- Experience acting as a chaperone in a clinical setting.
What We Offer
- A supportive and collaborative work environment.
- Ongoing training and development opportunities.
- Competitive salary and benefits package.
If you are passionate about women’s health and committed to delivering outstanding care and service, we’d love to hear from you.
Medical Secretary employer: London Pregnancy Clinic
Contact Detail:
London Pregnancy Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific services offered by the London Pregnancy Clinic. Understanding their focus on advanced ultrasound imaging and prenatal assessments will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight any relevant experience you have in a medical or clinical setting, especially if it involves patient communication or administrative support. Be ready to share specific examples of how you've handled similar responsibilities.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or system for managing appointments. This will show your potential employers that you can handle the multifaceted role of a Medical Secretary effectively.
✨Tip Number 4
If you have experience with phlebotomy or as a Healthcare Assistant, be sure to mention this during your discussions. These skills are highly desirable and can set you apart from other candidates.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in medical or clinical settings. Emphasise skills like patient communication, organisational abilities, and any specific experience with clinical software systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for women's health and your commitment to providing exceptional patient care. Mention any relevant experience as a Healthcare Assistant or in phlebotomy, and explain how these experiences make you a suitable candidate for the Medical Secretary role.
Highlight Key Skills: In your application, clearly outline your strong organisational skills, attention to detail, and ability to multitask. Provide examples of how you've successfully managed similar responsibilities in previous roles, especially under pressure.
Show Enthusiasm for the Role: Convey your enthusiasm for the position and the clinic's mission in both your CV and cover letter. Mention specific aspects of the London Pregnancy Clinic that resonate with you, such as their focus on personalised care and advanced prenatal assessments.
How to prepare for a job interview at London Pregnancy Clinic
✨Show Your Compassion
As a Medical Secretary, you'll be the first point of contact for patients. Make sure to convey your empathy and understanding during the interview. Share examples of how you've handled sensitive situations in the past.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Discuss specific tools or methods you use to stay organised, especially in a busy environment like a medical clinic.
✨Familiarise Yourself with Medical Terminology
Brush up on relevant medical terms and procedures that are commonly used in obstetrics and gynaecology. This will show your preparedness and ability to communicate effectively with healthcare professionals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you had to manage patient inquiries or coordinate care, and be ready to discuss how you approached those situations.
