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- Tasks: Join us as a Medical Secretary, supporting expectant mothers with care and administrative tasks.
- Company: London Pregnancy Clinic offers top-notch prenatal care with over 100 years of combined expertise.
- Benefits: Enjoy a supportive work environment, ongoing training, and a competitive salary package.
- Why this job: Make a real impact in women's health while working in a warm, collaborative atmosphere.
- Qualifications: Previous admin experience is preferred; strong communication and organisational skills are essential.
- Other info: Training provided for clinical software; experience in pregnancy care is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
📍 Location: London Pregnancy Clinic (must be available to work across both of our sites in centra London)
🕒 Hours: Full-time (flexible, may include weekends)
Medical Secretary
We are looking for a reliable, compassionate, and highly organised Medical Secretary to join our growing team at the London Pregnancy Clinic. As the first point of contact for our patients, you will play a key role in supporting their journey through pregnancy care with empathy and professionalism. This role combines patient-facing duties with administrative support and chaperoning responsibilities. Experience in phlebotomy is highly desirable.
Key Responsibilities
Patient Communication
- Respond to all patient enquiries promptly and empathetically via telephone, email, and WhatsApp.
- Provide clear and accurate information about clinic services, appointments, and procedures.
Administrative Duties
- Schedule, reschedule, and confirm appointments across both clinic locations.
- Maintain accurate booking records and patient pathways.
- Support patients with completing digital consent forms and other documentation.
- Follow up on patient care, including chasing blood test results and liaising with laboratories.
Team & Clinical Support
- Work closely with sonographers, doctors, nurses, and midwives to coordinate high-quality care.
- Chaperone during ultrasound scans and clinical procedures to ensure patient safety and comfort.
- Assist with compliance-related tasks such as audits and stock control.
What We’re Looking For
- Experience in a receptionist or administrative role (medical or clinical setting preferred).
- Confident communicator with a friendly and calm demeanour.
- Excellent organisational skills and attention to detail.
- Ability to multi-task and remain efficient under pressure.
- Proficient in Microsoft Office; familiarity with clinical software is a plus (training will be provided).
- Able to explain medical procedures clearly and assess the suitability of services based on patient queries.
Desirable Skills
- Prior experience in a pregnancy or women’s health clinic.
- Knowledge of medical terminology.
- Phlebotomy training or experience.
- Experience acting as a chaperone in a clinical setting.
What We Offer
- A supportive and collaborative work environment.
- Ongoing training and development opportunities.
- Competitive salary and benefits package.
If you are passionate about women’s health and committed to delivering outstanding care and service, we’d love to hear from you.
Medical Secretary employer: London Pregnancy Clinic
Contact Detail:
London Pregnancy Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific services offered by the London Pregnancy Clinic. Understanding their focus on advanced ultrasound imaging and prenatal assessments will help you communicate effectively with patients and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any relevant experience you have in a medical or clinical setting, especially if it involves patient communication or administrative tasks. This will show that you can handle the responsibilities of the Medical Secretary role with confidence.
✨Tip Number 3
Prepare to discuss your organisational skills and ability to multitask during the interview. Think of examples from your past experiences where you successfully managed multiple priorities, as this is crucial for the fast-paced environment of a medical clinic.
✨Tip Number 4
If you have any experience with phlebotomy or as a Healthcare Assistant, be sure to mention it. These skills are highly desirable for the position and can set you apart from other candidates.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in administrative roles, particularly in medical or clinical settings. Emphasise skills like patient communication, organisational abilities, and any specific software proficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for women's health and your commitment to providing exceptional patient care. Mention specific experiences that demonstrate your ability to handle the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as multitasking, attention to detail, and experience with clinical software. Use examples from past roles to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Medical Secretary role.
How to prepare for a job interview at London Pregnancy Clinic
✨Show Your Empathy
As a Medical Secretary, you'll be the first point of contact for patients. Demonstrating empathy and understanding during the interview will show that you can provide the warm, supportive environment the clinic values.
✨Highlight Your Organisational Skills
Discuss your experience with managing appointments and maintaining patient records. Be ready to share specific examples of how you've successfully handled multiple tasks in a busy environment.
✨Familiarise Yourself with Medical Terminology
Brush up on relevant medical terminology, especially related to pregnancy and women's health. This knowledge will not only impress the interviewers but also help you communicate effectively with patients and staff.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as dealing with a distressed patient or managing a scheduling conflict. Think through your responses in advance to demonstrate your problem-solving skills.
