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- Tasks: Support patients through their pregnancy journey with empathy and professionalism.
- Company: Join a compassionate team at the London Pregnancy Clinic.
- Benefits: Enjoy a competitive salary, flexible hours, and ongoing training.
- Why this job: Make a real difference in women's health while developing your skills.
- Qualifications: Experience in admin roles, excellent communication, and organisational skills.
- Other info: Dynamic environment with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Location: London Pregnancy Clinic (must be available to work across both of our sites in central London)
Hours: Full-time (flexible, may include weekends)
We are looking for a reliable, compassionate, and highly organised Medical Secretary to join our growing team at the London Pregnancy Clinic. As the first point of contact for our patients, you will play a key role in supporting their journey through pregnancy care with empathy and professionalism. This role combines patient-facing duties with administrative support and chaperoning responsibilities. Experience in phlebotomy is highly desirable.
Key Responsibilities- Patient Communication
- Respond to all patient enquiries promptly and empathetically via telephone, email, and WhatsApp.
- Provide clear and accurate information about clinic services, appointments, and procedures.
- Administrative Duties
- Schedule, reschedule, and confirm appointments across both clinic locations.
- Maintain accurate booking records and patient pathways.
- Support patients with completing digital consent forms and other documentation.
- Follow up on patient care, including chasing blood test results and liaising with laboratories.
- Team & Clinical Support
- Work closely with sonographers, doctors, nurses, and midwives to coordinate high-quality care.
- Chaperone during ultrasound scans and clinical procedures to ensure patient safety and comfort.
- Assist with compliance-related tasks such as audits and stock control.
- Experience in a receptionist or administrative role (medical or clinical setting preferred).
- Confident communicator with a friendly and calm demeanour.
- Excellent organisational skills and attention to detail.
- Ability to multi-task and remain efficient under pressure.
- Proficient in Microsoft Office; familiarity with clinical software is a plus (training will be provided).
- Able to explain medical procedures clearly and assess the suitability of services based on patient queries.
- Prior experience in a pregnancy or women's health clinic.
- Knowledge of medical terminology.
- Phlebotomy training or experience.
- Experience acting as a chaperone in a clinical setting.
- A supportive and collaborative work environment.
- Ongoing training and development opportunities.
- Competitive salary and benefits package.
If you are passionate about women's health and committed to delivering outstanding care and service, we'd love to hear from you.
Medical Secretary (London Area) employer: London Pregnancy Clinic
Contact Detail:
London Pregnancy Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary (London Area)
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical field, especially those who work in clinics or hospitals. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, role-play common scenarios with friends or family. This will help you respond to enquiries with empathy and professionalism when it counts.
✨Tip Number 3
Get familiar with the clinic's services! Research the London Pregnancy Clinic and understand what they offer. This knowledge will not only impress during interviews but also help you answer patient queries confidently.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you're proactive and keen on being part of our supportive environment.
We think you need these skills to ace Medical Secretary (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical or administrative roles. We want to see how your skills align with the responsibilities of a Medical Secretary, so don’t hold back on showcasing your organisational prowess and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for women's health and why you’re the perfect fit for our team. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Communication Skills: As the first point of contact for our patients, strong communication is key. In your application, highlight any experience you have in patient-facing roles and how you’ve handled enquiries with empathy and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at London Pregnancy Clinic
✨Know Your Stuff
Familiarise yourself with the London Pregnancy Clinic's services and values. Understand the role of a Medical Secretary, especially the importance of patient communication and administrative duties. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Empathy
Since this role involves supporting patients through their pregnancy journey, be prepared to demonstrate your compassionate side. Think of examples from your past experiences where you've shown empathy, whether in a professional or personal context. This will resonate well with the interviewers.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple tasks efficiently. Share specific examples of how you've handled scheduling, record-keeping, or any administrative challenges in previous roles. This will showcase your ability to thrive in a busy clinic environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the clinic's approach to patient care or team dynamics. This not only shows your interest but also gives you a chance to assess if the clinic aligns with your values and work style. It’s a win-win!
