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- Tasks: Welcome guests, manage cash operations, and maintain a pristine reception area.
- Company: Join a vibrant team in a 3-4 star hotel environment in Central London.
- Benefits: Enjoy competitive salary, excellent perks, and flexible shifts.
- Why this job: Gain valuable experience in hospitality while making memorable impressions on guests.
- Qualifications: Previous reception or customer service experience is preferred; must be tech-savvy.
- Other info: Shifts include weekends and bank holidays; become a trained first aider and fire marshal.
The predicted salary is between 24000 - 36000 £ per year.
Posted: Yesterday
Place: Kings Cross, London
We are recruiting on behalf of our client for a Receptionist. The ideal candidate will have experience working in a 3-4 star hotel or serviced apartments environment. The position involves working 5 days out of 7, with shifts between 7:00am-3:00pm and 3:00pm–11:00pm on a rota basis, including weekends and bank holidays. The role involves working across two reception desks. The salary is competitive, with an excellent benefits package, based in Central London.
Key Responsibilities
- Ensure all guests and members receive a warm welcome and a memorable impression
- Manage cash operations during shifts
- Report facilities and maintenance issues to the help desk
- Keep the reception area immaculate at all times
- Use a range of IT systems confidently and competently
- Provide detailed information on local area, directions, traffic, and travel updates
- Maintain awareness of site procedures relevant to reception and communicate any changes
- Become a trained first aider and fire marshal, and carry out evacuation procedures when needed
Preferred Requirements
- Previous reception or customer service experience in a 3-4 star hotel or serviced apartments
- Proficient in Microsoft Word, Excel, and Office
- Knowledge of property management systems
- Effective communication skills in verbal and written English
- Availability to work varied shifts
If you\’re interested in this role, apply today.
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Receptionsit Job in London employer: London PBB
Contact Detail:
London PBB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionsit Job in London
✨Tip Number 1
Familiarise yourself with the specific hotel or serviced apartment environment. Research the company and its values, as well as any unique features of their service. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your IT skills, especially with Microsoft Office and property management systems. Being confident in these areas can set you apart from other candidates, so consider taking a quick online course or tutorial to refresh your knowledge.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since effective communication is key in this role, try role-playing common reception scenarios with a friend or family member to build your confidence and fluency.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding shifts. Since the role requires working varied hours, showing that you are adaptable and willing to work weekends and bank holidays can make a positive impression on potential employers.
We think you need these skills to ace Receptionsit Job in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or customer service, particularly in a hotel or serviced apartments environment. Use keywords from the job description to demonstrate your suitability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create a warm welcome for guests. Mention specific experiences that align with the responsibilities listed in the job description.
Highlight IT Proficiency: Since the role requires confidence in using various IT systems, mention any relevant software you are familiar with, such as property management systems or Microsoft Office applications. Provide examples of how you've used these in previous roles.
Show Flexibility: Emphasise your availability to work varied shifts, including weekends and bank holidays. This shows your commitment to the role and willingness to meet the company's scheduling needs.
How to prepare for a job interview at London PBB
✨Showcase Your Customer Service Skills
As a receptionist, your ability to provide excellent customer service is crucial. Prepare examples from your previous experience in hotels or serviced apartments where you went above and beyond for guests.
✨Familiarise Yourself with the Location
Since the role involves providing information about the local area, do some research on Kings Cross and its attractions. Being knowledgeable will impress your interviewers and show your enthusiasm for the position.
✨Demonstrate IT Proficiency
The job requires confidence in using various IT systems. Be ready to discuss your experience with Microsoft Office and any property management systems you've used. If possible, mention specific tasks you accomplished using these tools.
✨Prepare for Shift Work Questions
Given the varied shifts, be prepared to discuss your availability and how you manage work-life balance. Highlight your flexibility and willingness to work weekends and bank holidays, as this is essential for the role.
