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- Tasks: Support SMEs in London to adopt cutting-edge digital technologies for growth and efficiency.
- Company: Join a dynamic team at London & Partners, promoting innovation in manufacturing.
- Benefits: Enjoy competitive salary, hybrid working, and continuous learning opportunities.
- Other info: Be part of an inclusive culture that values diversity and offers networking opportunities.
- Why this job: Make a real impact by transforming businesses with the latest industrial digital technologies.
- Qualifications: Experience in advising on digital tech solutions and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Made Smarter is a Department for Business and Trade (DBT) funded programme designed to boost productivity, growth, and efficiency in manufacturing SMEs through the adoption of Industrial Digital Technologies (IDTs). Launched in 2019 in the North-West of England, the programme has successfully expanded to five other UK regions and will launch in London in April 2025, delivered by London & Partners (L&P) within the Small Business Directorate.
Purpose of the role
The Technology Adoption Specialist will support manufacturing and engineering SMEs across London to transform their businesses through the adoption of Industrial Digital Technologies (IDTs). Acting as the main point of contact for clients, the TAS will develop bespoke IDT transformation roadmaps, provide specialist advice, and manage relationships with relevant SME sector networks. The TAS will operate all across London to deliver workshops for SMEs supported through the programme, and will work from the L&P main office as well as remotely.
Key Tasks
- Client Engagement & Relationship Management
- Act as the primary contact for SMEs participating in the Made Smarter London Adoption Programme.
- Build strong relationships with clients and understand their business needs and challenges.
- Each TAS will manage a portfolio of around 30+ London-based SME manufacturers over the lifetime of the programme.
- Technology Advisory & Roadmap Development
- Assess client readiness for digital transformation and identify suitable IDTs.
- Develop tailored technology adoption roadmaps to support business growth and efficiency.
- Work with the Programme management team to identify businesses that are suitable for support offered by Made Smarter and London and Partners.
- Deliver specialist advice on digital technologies and their implementation.
- Through knowledge gained in road mapping, support the Programme Manager to develop targeted interventions for London Manufacturers.
- Outreach & Networking
- Proactively engage with small manufacturing and engineering businesses across London in order to promote the programme and encourage registrations of relevant SMEs.
- Represent the programme at industry events and liaise with SME sector networks, to increase visibility of the programme and impact we deliver, and building collaborative relationships to support programme delivery.
- Project Delivery & Monitoring
- Coordinate site visits and remote consultations to ensure successful implementation.
- Monitor progress against agreed transformation plans and provide ongoing support.
- Track engagements and activities with clients in our CRM system, maintaining up to date records for impact tracking and funder reporting.
- Assist our marketing resources in the development of good quality case studies.
- Work with our course providers to ensure course content is relevant to clients' needs.
- Maintain a high level of awareness of new technology developments and understanding of their industrial application.
You’ll have/bring Experience
- Proven experience in advising or implementing IDT technology solutions within manufacturing or engineering sectors.
- Track record of working with SMEs and understanding their operational challenges.
- Experience in stakeholder engagement and relationship management.
- Evidence of working with senior management in manufacturing and/or other sectors with product/service/process design and development expertise.
- Expertise in product/service/process design and development from conception through to commercialisation.
- Practical experience diagnosing business needs and agreeing effective strategic action plans for applying digital technologies to:
- Improve productivity
- Develop improved products and services
- Increased productivity
- Enhanced competitiveness
- Improved sustainability
Essential Knowledge:
- Strong understanding of Industrial Digital Technologies (IDTs) such as:
- Data Analytics
- Product or Process Modelling and Simulation
- Augmented or Virtual Reality (AR/VR)
- Systems Integration
- Additive Manufacturing
- Cybersecurity
- Sensor Technology
- Artificial Intelligence (AI)
Essential Skills:
- Strong written and oral presentation abilities.
- Excellent communication and networking skills, with the ability to engage effectively at all levels.
- Ability to explain complex technical concepts in simple terms.
- Strong planning, organisational, administrative, and project management skills.
- Well-developed IT skills, including tools for remote collaboration, spreadsheets, diary management, email systems, CRM databases.
You’ll Get
- Competitive Salary: We value your contributions and ensure you are rewarded accordingly.
- Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development.
- Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported.
- Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks.
- Competitive Pension Scheme: Secure your future with our robust pension plan.
- Networking Opportunities: Expand your professional network within your chosen field.
- Geopolitical Insights: Gain unique perspectives on global economic and political trends.
- Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office.
- WorkFlex: Take advantage of opportunities to work abroad and experience different cultures.
London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community.
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Technology Adoption Specialist - London in Riverside employer: London & Partners
Contact Detail:
London & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Adoption Specialist - London in Riverside
✨Tip Number 1
Get to know the company inside out! Research Made Smarter and understand their mission, values, and the specific challenges they face in the tech adoption space. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, or local meetups related to digital technologies and manufacturing. Engaging with professionals in the field can open doors and give you insights that could set you apart from other candidates.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Technology Adoption Specialist. Highlight your past successes in helping SMEs adopt new technologies and how you can bring that expertise to Made Smarter.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the exciting work we’re doing in London.
We think you need these skills to ace Technology Adoption Specialist - London in Riverside
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Technology Adoption Specialist. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in real-world situations. Whether it's advising on IDT solutions or managing client relationships, we want to see your impact!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for technology shines through!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at London & Partners
✨Know Your IDTs
Make sure you brush up on your knowledge of Industrial Digital Technologies (IDTs) relevant to manufacturing and engineering. Be ready to discuss how these technologies can transform businesses and provide specific examples of their applications.
✨Showcase Your Relationship Management Skills
Since the role involves client engagement, prepare to share experiences where you've successfully built relationships with SMEs. Highlight your ability to understand their needs and how you’ve provided tailored solutions in the past.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or scenarios related to digital transformation. Think about how you would assess a client's readiness for adopting new technologies and what steps you would take to develop a roadmap for them.
✨Demonstrate Your Communication Skills
As you'll need to explain complex technical concepts in simple terms, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your presentation skills and ensure you come across as approachable and knowledgeable.