At a Glance
- Tasks: Support SMEs in London to adopt cutting-edge digital technologies for growth and efficiency.
- Company: Join a dynamic team at London & Partners, promoting innovation in manufacturing.
- Benefits: Enjoy competitive salary, hybrid working, and continuous learning opportunities.
- Other info: Be part of a diverse and inclusive culture that values every team member.
- Why this job: Make a real impact by transforming businesses with the latest industrial digital technologies.
- Qualifications: Experience in advising on digital tech solutions and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Made Smarter is a Department for Business and Trade (DBT) funded programme designed to boost productivity, growth, and efficiency in manufacturing SMEs through the adoption of Industrial Digital Technologies (IDTs). Launched in 2019 in the North-West of England, the programme has successfully expanded to five other UK regions and will launch in London in April 2025, delivered by London & Partners (L&P) within the Small Business Directorate.
Purpose of the role
The Technology Adoption Specialist will support manufacturing and engineering SMEs across London to transform their businesses through the adoption of Industrial Digital Technologies (IDTs). Acting as the main point of contact for clients, the TAS will develop bespoke IDT transformation roadmaps, provide specialist advice, and manage relationships with relevant SME sector networks. The TAS will operate all across London to deliver workshops for SMEs supported through the programme, and will work from the L&P main office as well as remotely.
Key Tasks
- Client Engagement & Relationship Management
- Act as the primary contact for SMEs participating in the Made Smarter London Adoption Programme.
- Build strong relationships with clients and understand their business needs and challenges.
- Each TAS will manage a portfolio of around 30+ London-based SME manufacturers over the lifetime of the programme.
- Technology Advisory & Roadmap Development
- Assess client readiness for digital transformation and identify suitable IDTs.
- Develop tailored technology adoption roadmaps to support business growth and efficiency.
- Work with the Programme management team to identify businesses that are suitable for support offered by Made Smarter and London and Partners.
- Deliver specialist advice on digital technologies and their implementation.
- Through knowledge gained in road mapping, support the Programme Manager to develop targeted interventions for London Manufacturers.
- Outreach & Networking
- Proactively engage with small manufacturing and engineering businesses across London in order to promote the programme and encourage registrations of relevant SMEs.
- Represent the programme at industry events and liaise with SME sector networks, to increase visibility of the programme and impact we deliver, and building collaborative relationships to support programme delivery.
- Project Delivery & Monitoring
- Coordinate site visits and remote consultations to ensure successful implementation.
- Monitor progress against agreed transformation plans and provide ongoing support.
- Track engagements and activities with clients in our CRM system, maintaining up to date records for impact tracking and funder reporting.
- Assist our marketing resources in the development of good quality case studies.
- Work with our course providers to ensure course content is relevant to clients' needs.
- Maintain a high level of awareness of new technology developments and understanding of their industrial application.
You’ll have/bring Experience
- Proven experience in advising or implementing IDT technology solutions within manufacturing or engineering sectors.
- Track record of working with SMEs and understanding their operational challenges.
- Experience in stakeholder engagement and relationship management.
- Evidence of working with senior management in manufacturing and/or other sectors with product/service/process design and development expertise.
- Expertise in product/service/process design and development from conception through to commercialisation.
- Practical experience diagnosing business needs and agreeing effective strategic action plans for applying digital technologies to:
- Improve productivity
- Develop improved products and services
- Understanding and experience of project management techniques.
- Proven experience working with businesses to achieve outcomes such as:
- Increased productivity
- Enhanced competitiveness
- Improved sustainability
Essential Knowledge:
- Strong understanding of Industrial Digital Technologies (IDTs) such as:
- Data Analytics
- Product or Process Modelling and Simulation
- Augmented or Virtual Reality (AR/VR)
- Systems Integration
- Additive Manufacturing
- Cybersecurity
- Sensor Technology
- Artificial Intelligence (AI)
- Knowledge of digital transformation principles and their application in manufacturing and engineering SMEs.
- Degree or equivalent qualification in engineering, manufacturing, digital technology, or related field, or the relevant business experience to match.
- Experience in delivering training or workshops on digital technologies or similar improvement processes.
- Familiarity with government-funded programmes or business support initiatives. (desirable)
- Knowledge of sustainability and green manufacturing practices. (desirable)
Essential Skills:
- Strong written and oral presentation abilities.
- Excellent communication and networking skills, with the ability to engage effectively at all levels.
- Ability to explain complex technical concepts in simple terms.
- Strong planning, organisational, administrative, and project management skills.
- Well-developed IT skills, including tools for remote collaboration, spreadsheets, diary management, email systems, CRM databases.
You’ll Get
- Competitive Salary: We value your contributions and ensure you are rewarded accordingly.
- Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development.
- Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported.
- Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks.
- Competitive Pension Scheme: Secure your future with our robust pension plan.
- Networking Opportunities: Expand your professional network within your chosen field.
- Geopolitical Insights: Gain unique perspectives on global economic and political trends.
- Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office.
- WorkFlex: Take advantage of opportunities to work abroad and experience different cultures.
London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.
We encourage applications from all sections of the community.
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Technology Adoption Specialist - London in Purley employer: London & Partners
At London & Partners, we pride ourselves on being an exceptional employer, offering a competitive salary and a strong culture of belonging that values diversity and inclusivity. Our commitment to continuous learning and development ensures that employees have ample opportunities for professional growth, while our hybrid working arrangement provides the flexibility needed to balance work and personal life. Join us in making a meaningful impact on London's manufacturing SMEs through the adoption of Industrial Digital Technologies, all while enjoying networking opportunities and insights into global trends.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Adoption Specialist - London in Purley
✨Tip Number 1
Get to know the company inside out! Research Made Smarter and understand their mission, values, and the specific challenges they face in the tech adoption space. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Attend industry events and connect with people in the manufacturing and engineering sectors. Building relationships can open doors and give you insights into what they're really looking for in a Technology Adoption Specialist.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Focus on your past successes in advising SMEs and implementing digital technologies, and be prepared to share specific examples that demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Made Smarter.
We think you need these skills to ace Technology Adoption Specialist - London in Purley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Technology Adoption Specialist. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; provide examples of how you've used them in real-world situations. Whether it's advising on IDT solutions or managing client relationships, we want to see your impact!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for technology shines through!
Apply Through Our Website:We encourage you to submit your application directly through our website. This helps us keep track of all applications and ensures you don’t miss out on any updates regarding your application status.
How to prepare for a job interview at London & Partners
✨Know Your IDTs
Make sure you brush up on your knowledge of Industrial Digital Technologies (IDTs) like data analytics, AI, and cybersecurity. Being able to discuss these technologies confidently will show that you're not just familiar with the concepts but can also apply them to real-world scenarios in manufacturing.
✨Tailor Your Approach
Before the interview, think about how you can tailor your experience to the specific needs of SMEs in London. Prepare examples of how you've helped businesses improve productivity or implement digital solutions. This will demonstrate your understanding of their challenges and how you can provide value.
✨Engage and Network
Since relationship management is key for this role, practice your networking skills. Be ready to discuss how you would engage with clients and build strong relationships. Think of ways to showcase your communication skills and how you can simplify complex tech concepts for different audiences.
✨Showcase Your Project Management Skills
Be prepared to talk about your project management experience. Highlight any successful projects where you coordinated site visits or consultations. Discuss how you monitored progress and adapted plans as needed, which is crucial for ensuring successful technology adoption.
