Programme Manager, Major Events and Experiences - London in Malden

Overview of team purpose

We develop and promote London as a destination, creating inclusive, sustainable and resilient growth for the city. We work to build the global brand and reputation of London as the best global destination to visit. We do so by creating and promoting brilliant experiences for London and Londoners alike and delivering high visitor satisfaction. We collaborate with the industry, partners and stakeholders to deliver these plans, aligned to London’s Growth Plan, building L&Ps reputation as the delivery partner of choice.

Purpose of the role

Events and experiences are an important driver of London’s economy and they shape the city’s global brand and reputation. The Major Events Team provides expertise and guidance to help stage major sporting and cultural events in the capital. The Programme Manager contributes to the delivery of London’s international strategy for major events and city experiences. The Manager has responsibility for project managing opportunities to create value from new and forthcoming major events relevant to London & Partners’ strategy, ensuring that London maximises the experiential, reputational and local community benefits of major events.

Key Tasks

• Contribute to the Major Event Pipeline to ensure strong programme calendar in short-, medium- and long-term for the city.
• Support L&P’s contribution to pitch process for contestable events, developing packages of city support to enhance bids.
• Lead on key Major Events accounts, managing multiple external stakeholders and ensuring that our planning, budgeting and delivery maximises the event’s opportunity for London and London’s narrative.
• Maintain relationships with key external stakeholders, private sector event organisers, rights owners, venues and sponsors, ensuring maximum support is gained for relevant major events.
• Represent London & Partners and the Major Events team by hosting guests, networking with partners, sponsors, VIPs and international federations.
• Monitor city and worldwide developments in events, sport and cultural industries to identify opportunities and risks to current and future Major Event activities.
• Provide advice on aspects of event delivery including risk management; maximising social and economic benefits; marketing/PR; sponsorship; brand compliance; business planning and tendering processes.
• Identify potential opportunities to generate VIK to support the delivery of major events.
• Maintenance of accurate records to ensure accurate reporting of projects.
• Manage programme budgets including procurement and invoice process.
• Any other reasonable duties as allocated by the line manager.

You’ll have/bring

• Strong skills in managing complex projects, with a well-organised and flexible approach and excellent attention to detail.
• Experience in positively engaging with internal and external stakeholders, in confident and articulate manner.
• Ability to prioritise workload, working effectively and independently in a fast-paced environment.
• Effectively contribute to creative and innovative solutions to projects and objectives.
• Confidence to take responsibility and ownership of programmes and tasks, with a continual aim for improvement.
• Help foster collaboration, constructive dialogue and builds trust with peers, with a personable and collaborative manner.
• Experience of working with a CRM system, preferably Salesforce.
• Familiarity with Monday.com or similar project/task management system.
• Experience of public events and activations in London involving multiple stakeholders desired but not essential.
• Experiential/event marketing experience desired but not essential.

You’ll Get

• Competitive Salary: We value your contributions and ensure you are rewarded accordingly.
• Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development.
• Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported.
• Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks.
• Competitive Pension Scheme: Secure your future with our robust pension plan.
• Networking Opportunities: Expand your professional network within your chosen field.
• Geopolitical Insights: Gain unique perspectives on global economic and political trends.
• Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office.
• WorkFlex: Take advantage of opportunities to work abroad and experience different cultures.

London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.

We encourage applications from all sections of the community.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.