Learning and Engagement Manager

Learning and Engagement Manager

Application Deadline: 5 January 2025

Department: People and Talent

Employment Type: Full Time

Location: London

Compensation: £48,000 – £50,635 / year

Description

Purpose of the role: The Learning and Engagement Manager plays a pivotal role in fostering a culture of continuous learning and professional development. This role involves creating, implementing, and managing Learning and Development (L&D) strategies, including the introduction and maintenance of a Learning Management System (LMS). The role also includes driving employee engagement initiatives to ensure a positive, productive, and inclusive workplace environment.

Key Tasks

Learning and Development

1. Develop and implement a comprehensive Learning and Development (L&D) strategy aligned with organisational goals.
2. Lead the selection, implementation, and ongoing management of a robust Learning Management System (LMS) to support employee training and development.
3. Design, curate, and deliver engaging learning experiences, including workshops, e-learning modules, and leadership development initiatives.
4. Assess learning needs across the organisation and create tailored programs to meet these needs.
5. Monitor and evaluate the effectiveness of L&D programs, using feedback and data to continuously improve offerings.
6. Identify external training providers and resources to complement internal programs where necessary.
7. Work closely with the Head of People Operations and Development to roll out the annual Training Calendar.

Employee Engagement:

1. Design and implement employee engagement strategies that foster a positive work culture and increase employee engagement.
2. Lead the execution of regular employee engagement initiatives, including staff surveys, running focus groups, and forums to gather feedback and measure employee sentiment.
3. Work closely with Corporate Communications Manager to commission employer branding, the Scoop and other internal communications.
4. Analyse survey results and engagement data to identify trends, key issues, and areas for improvement, reporting findings and recommendations to senior leadership.
5. Develop and deliver programs to improve employee engagement, including team-building activities, organisational events, and internal communications.

Organisational Events:

1. Plan, organise, and execute organisation-wide events aimed at improving workplace culture, increasing employee engagement, and fostering inclusion, including the Annual Staff Conference (L&P Fest), Discovery Days, Annual Summer Picnic, Academy Sessions, and other cultural and social events arranged by the EDI Council and other Staff Networks.
2. Collaborate with internal and external stakeholders to ensure that events are accessible, inclusive, and reflective of the diverse makeup of the organisation.

Line Manage the Office Experience Manager:

1. Provide support and guidance to ensure the smooth operation of office facilities.
2. Work closely with the Office Experience Manager to ensure that the office environment is inclusive, welcoming, and aligned with the organisation’s EDI goals.
3. Oversee the implementation of workplace adjustments and accessibility improvements to create a positive office experience for all staff.
4. Ensure the Office Experience Manager maintains high standards of office services, from health and safety to hospitality, creating a professional and positive physical workspace.

You’ll have/bring

1. Proven experience in Learning and Development, including the design and delivery of training programs.
2. Expertise in implementing and managing Learning Management Systems (LMS).
3. Strong project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes.
4. Excellent communication and interpersonal skills, capable of engaging diverse audiences at all levels of the organisation.
5. Analytical mindset, with experience in using data to measure and improve the impact of learning and engagement initiatives.
6. Dynamic and proactive approach, with a passion for fostering growth and development in others.
7. Leadership and people management experience, with a collaborative and supportive style.

You’ll Get

1. To join a fast paced, flexible and inclusive social enterprise.
2. Hybrid working environment.
3. 30 days’ holiday in addition to UK public holidays.
4. Excellent employer pension contribution and Medical Cash Plan.

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