At a Glance
- Tasks: Lead the Provider Engagement team to support SMEs across London with strategic relationships.
- Company: Join London & Partners, a dynamic social enterprise focused on small business support.
- Benefits: Enjoy hybrid working, 30 days holiday, and excellent pension contributions.
- Other info: Be part of a diverse team in a fast-paced, flexible environment.
- Why this job: Make a real impact on London's SMEs while developing your leadership skills.
- Qualifications: Proven management experience and a passion for inclusion and outreach.
The predicted salary is between 48000 - 72000 £ per year.
Head of Provider Engagement (6 Month Fixed Term Contract)Join to apply for the Head of Provider Engagement (6 Month Fixed Term Contract) role at London & Partners.DescriptionGrow London Local (GLL) is the one place SMEs can get free access to small business support and services they need to thrive. The Head of Provider Engagement will provide strategic leadership to the Provider Engagement team, supported by two Senior Managers, including line management. You will lead on building and maintaining strategic relationships with Business Support and Skills service providers across London to ensure that navigations services, including GLL, have the right quality, type and volume of service provision (in person/online courses, events, etc.) to enable SMEs (particularly disadvantaged entrepreneurs) to thrive.You will lead all aspects of the London & Partners provider engagement strategy, working with the wider GLL team to identify and address gaps in providers and to meet SME needs. The role will support the Director of Corporate Affairs to develop long-term operational strategies to assist in meeting the company's objective for supporting SMEs across London and aligning with DBT's wider business strategy.Key Tasks
Collaboration: Engage with delivery partners to improve join-up and processes across GLL and BGS and with SMEs; act as Lead for Grow Hub Cluster and National network.Scope: Continue to build the GLL service over the next few years, integrating additional sector offers including Made Smarter.Integration: Integrate wider government-funded business support services and link with university and private sector services.Digital experience: Promote development of the modernised digital interface and personalised dashboards through the Grow OS project.Long-term setup: Work across L&P teams to support digital platforms.
You will be a natural leader with passion, energy, creativity and strategic leadership to a high-performing team. You will be self-motivated and proactive, able to quickly develop relationships with key providers, industry stakeholders and internal teams to deliver the provision strategy. You will ensure consistency and best practice in account management of providers, strategic engagement and other stakeholders, and the quality of provision available to the delivery team and digital platform. You will ensure systems and processes deliver benefits, track satisfaction and build long-term, valuable relationships. You will lead the team to deliver the strategy and work with teams across London & Partners, including the Partnerships team. The Head of Provider Engagement will be an integral part of the Strategy & Small Business Directorate Senior Leadership Team.Additional Tasks
Lead the development of a cohesive and integrated business support and skills provision strategy across London & Partners, including annual business plan, objectives and KPIs.Lead on continuous development of the provider offer, including:- Identify, engage and manage relationships with FE Colleges, Independent Training Providers, Institutes of Adult Learning, Universities.- Engage with the relevant departments within the Greater London Authority (GLA) and London Boroughs to align employer skills strategy with economic development priorities.- Work with GLA colleagues to share insights from GLL to inform skills policies and programmes and ensure GLL includes up-to-date Mayor of London funded skills programmes.- Identify opportunities to create and enhance collaboration across the provider community.
Leadership
Lead two Senior Managers and a team of provision relationship managers and support executives to develop, identify, map and account-manage business and skills providers delivering support for small businesses.Inspire the team, set direction and accountability, ensure high performance, and cultivate continuous development.Build strong working relationships with other Heads of Service across the Small Business Directorate at London & Partners.
You'll have / bring
Management: Demonstrated successful management experience; ability to lead, motivate and develop a team.Inclusion and outreach: Demonstrated commitment to inclusion and understanding of structural inequalities.Communication: Clear, engaging, and inspiring communicator who promotes collaboration.Policy and stakeholder: Ability to operate in a fast-paced, public-private, politically sensitive setting; experience with leaders in the business support and skills sectors; knowledge of small business and skills ecosystems is ideal.Service delivery and technology: Ability to lead a small team to deliver high-quality service with continuous improvement and innovation.Personal growth: Self-aware and proactive in seeking opportunities to improve performance.
You'll Get
To join a fast-paced, flexible and inclusive social enterpriseHybrid working environment30 days' holiday in addition to UK public holidaysExcellent employer pension contribution and Medical Cash Plan
Disclaimer: Due to the high volume of applications we reserve the right to close a vacancy earlier than the advertised date to manage application levels and maintain a positive candidate experience. We encourage applications from all sections of the community and support flexibility in working patterns.London's diversity is its biggest asset. We aim to ensure our workforce reflects the diversity of the city we promote and encourage applications from people of any age, gender, ethnicity, sexual orientation, faith or disability. We look for talented people who share our values.#J-18808-Ljbffr
Head of Provider Engagement (6 Month Fixed Term Contract) employer: London & Partners
London & Partners is an exceptional employer, offering a dynamic and inclusive work culture that prioritises the growth and development of its employees. With a commitment to supporting SMEs across London, the Head of Provider Engagement role provides a unique opportunity to lead strategic initiatives in a collaborative environment, while enjoying benefits such as hybrid working, generous holiday allowances, and a strong pension scheme. Join us in making a meaningful impact on the local business community in one of the world's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Provider Engagement (6 Month Fixed Term Contract)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they support SMEs. This will not only impress your interviewers but also help you tailor your answers to show you’re the perfect fit.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in provider engagement and how you can contribute to the team’s success.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of Provider Engagement (6 Month Fixed Term Contract)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Provider Engagement role. Highlight your experience in building strategic relationships and leading teams, as these are key aspects of the job.
Showcase Your Leadership Skills:We want to see how you’ve successfully managed teams in the past. Share specific examples of how you've motivated and developed your team to achieve high performance, as this is crucial for the role.
Demonstrate Your Passion for SMEs:Express your enthusiasm for supporting small businesses, especially disadvantaged entrepreneurs. We’re looking for someone who genuinely cares about making a difference in the community.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity.
How to prepare for a job interview at London & Partners
✨Know Your Stuff
Before the interview, dive deep into the role of Head of Provider Engagement. Understand the key tasks and responsibilities outlined in the job description. Familiarise yourself with London & Partners' mission and how they support SMEs. This knowledge will help you demonstrate your genuine interest and show that you're the right fit for the team.
✨Showcase Your Leadership Skills
As a natural leader, it's crucial to highlight your management experience during the interview. Prepare examples of how you've successfully led teams, motivated others, and developed talent. Be ready to discuss your approach to fostering collaboration and driving high performance, as these are key aspects of the role.
✨Engage with Real Examples
When discussing your experience, use specific examples that relate to building strategic relationships with providers and stakeholders. Talk about times when you've identified gaps in service provision or improved processes. This will illustrate your ability to think strategically and act effectively in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the current challenges facing the Provider Engagement team or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and work style.
