Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve food and drinks while creating a welcoming atmosphere for passengers.
- Company: Leading train operating company in Scotland with a focus on customer experience.
- Benefits: Enjoy discounts, a pension scheme, and flexible part-time hours.
- Why this job: Make a difference in rail travel and create memorable experiences for travellers.
- Qualifications: Strong customer service skills and flexibility for weekend shifts.
- Other info: Join a dynamic team and enhance your hospitality skills.
The predicted salary is between 11 - 16 £ per hour.
A leading train operating company in Scotland is seeking a part-time Customer Experience Host. In this role, you'll serve food and drinks, create a welcoming atmosphere for passengers, and ensure a memorable experience for all travelers.
The position requires strong customer service skills and flexibility for shifts, including weekends. You can benefit from discounts and a pension scheme. Join us to make a difference in rail travel during your journey.
Weekend Onboard Experience Host — Part-Time employer: London North Eastern Railway
Contact Detail:
London North Eastern Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Onboard Experience Host — Part-Time
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming atmosphere, think of scenarios where you can demonstrate your ability to handle different passenger needs with a smile.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work as a Customer Experience Host.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Weekend Onboard Experience Host — Part-Time
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've created memorable experiences for others, so share specific examples that showcase your skills!
Be Flexible with Your Availability: Since this role requires weekend shifts, let us know about your availability. We appreciate candidates who can be flexible, so mention any times you can work and how you can adapt to our schedule.
Create a Welcoming Tone: Your written application should reflect the warm and inviting atmosphere we aim to create for our passengers. Use friendly language and show your enthusiasm for making travel enjoyable for everyone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London North Eastern Railway
✨Know the Company
Before your interview, do a bit of research on the train operating company. Understand their values, mission, and what makes them stand out in the rail travel industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Host, your ability to connect with passengers is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you created a welcoming atmosphere or resolved issues effectively.
✨Flexibility is Key
Since the role requires flexibility for shifts, be ready to discuss your availability openly. Mention any previous experience working weekends or irregular hours, and express your willingness to adapt to the needs of the company.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or how they measure success in this role. This shows your enthusiasm and helps you gauge if it's the right fit for you.