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- Tasks: Lead a team to optimise revenue management and drive results through strategic decision-making.
- Company: Join London North Eastern Railway, a progressive leader in rail travel committed to customer satisfaction.
- Benefits: Enjoy free travel, discounts, health schemes, and career development opportunities.
- Why this job: Be part of a dynamic team shaping the future of rail travel with innovative strategies.
- Qualifications: Experience in revenue management, strong analytical skills, and a passion for leading teams required.
- Other info: Embrace a culture of diversity and continuous learning while making a meaningful impact.
The predicted salary is between 48000 - 72000 £ per year.
Join to apply for the Senior Revenue Manager role at London North Eastern Railway London North Eastern Railway provided pay range This range is provided by London North Eastern Railway. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from London North Eastern Railway We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we\’re looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we\’ve been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join. Bringing passion. Being bold. Always caring. Owning it. They\’re the values that make us LNER. Are you on board? Due to an internal promotion, we are looking for a people-focused and commercially minded Senior Revenue Manager to join us in this exciting time of growth! In this role, you\’ll be responsible for leading the team of Revenue Managers to deliver the day-to-day revenue target associated with Revenue Management through effective people management. You\’ll drive results through a commercially sound approach to train/market Revenue Management and overall steerage of the Revenue Management System (RMS). You\’ll also hold responsibility for the day-to-day Revenue Management strategy, balancing yield and volume to maximise revenue and minimise crowding levels through the optimal allocation of inventory and ticket availability. This will be achieved through a strong collaborative working relationship with key internal parties and ensure delivery of the booking horizon to meet commercial and customer needs. Within this role you\’ll also be involved in; Leading the Revenue Management team and overall strategy, ensuring revenue optimality across c.£885 million in annual revenue through strategic and tactical decision-making. Leading, coaching, and developing the Revenue Management team, addressing underperformance and ensuring workload coverage. Overseeing medium-term demand and supply planning and formulating strategies for events and exceptional situations to maximise short-term revenue. Interpreting and analysing data from multiple sources to inform key business decisions and revenue plans. Leading development of Revenue Management strategies for timetable and capacity changes, including pricing and launch plans. Maximising revenue by minimising dilution and spoilage and monitoring performance against targets. Managing quota strategies to balance onboard crowding with revenue maximisation. Designing and leading a Test and Learn programme, sharing results across the business. Representing Revenue Management in internal and external forums, including industry groups and joint commercial initiatives. Leading daily management of ticket availability with Reservations and Revenue Managers to ensure timely ticket release. Collaborating with Marketing, Sales, Customer Experience, and Retail teams to inform tactical activities and current-year planning. Driving cross-functional engagement to embed revenue-optimising strategies across the business. Promoting Revenue Management understanding company-wide to enhance commercial acumen in other departments. Ensuring consistent delivery of booking horizon and effective use of the reservation system for both commercial and customer needs. Maintaining integrity and effectiveness of the Revenue Management System, focusing on input accuracy and forecast improvements. Working with system suppliers to maximise value from the Revenue Management System and contribute to its ongoing development. Supporting the Revenue Management Lead in setting strategic system development direction and delivering revenue-enhancing outcomes. What you\’ll need: We\’re looking for someone who has a passion for leading and motivating a commercially focused team whilst aligning strategy to business goals. You\’ll also have the following competencies and skills: A natural storyteller with numbers – confident in presenting and communicating complex numerical insights clearly to diverse audiences, turning data into compelling commercial stories. Inspiring leader – experienced in leading high-performing teams, coaching for success, and uniting people to achieve ambitious goals. Tech-savvy and sharp – excellent IT skills and comfort in a digital environment, leveraging tools and systems effectively. Analytically brilliant – strong analytical mindset, adept at working with large, complex spreadsheets and extracting key insights to inform decisions. Decision system expert – familiar with decision support systems and capable of fine-tuning them to enhance revenue and performance. Customer-focused innovator – understands customer needs and skilled at translating them into data-led solutions with tangible impact. Revenue Management pro – experience in a fast-paced industry like rail, aviation, or leisure, using it to drive growth. Commercially minded – solid grasp of Revenue Management and marketing principles and their integration for results. Comfortable with complexity – experienced in navigating regulated environments, balancing commercial creativity with compliance and governance. What you\’ll get: Free travel on LNER + 75% off other companies\’ tickets (for you & dependents) Discounted international train tickets (after one year\’s service) 50% discount on LNER tickets for friends & family Annual cycle to work schemes Discount, savings, and cashback schemes from top retailers Health & wellbeing schemes and discounts Training opportunities to support your career development Recognition rewards & awards What we believe: To be the most loved, progressive, and responsible train operator, we must make a meaningful difference — prioritising customers, communities, the environment, and industry leadership. Our people are at the heart of everything we do. We are committed to an inclusive, engaged culture that supports everyone and allows authentic self-expression. Most people never want to leave! Diversity and inclusion We are passionate about creating a diverse workforce that reflects our communities and inspiring diverse talent to join LNER. Developing our people We support continuous learning and development, providing tools and resources to help our people excel and grow, with a focus on physical and mental wellbeing. What next? If you are ready to advance your career in Revenue Management, apply now! Seniority level Mid-Senior level Employment type Full-time Job function Sales, Business Development, and Strategy/Planning Rail Transportation Referrals increase your chances of interviewing at London North Eastern Railway by 2x Sign in to set job alerts for “Revenue Manager” roles. Full Sutton, England, United Kingdom 1 month ago #J-18808-Ljbffr
Senior Revenue Manager employer: London North Eastern Railway
Contact Detail:
London North Eastern Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Revenue Manager
✨Tip Number 1
Familiarise yourself with the latest trends in revenue management, especially within the rail industry. Understanding how LNER is innovating and adapting to market changes will help you speak confidently about your ideas during interviews.
✨Tip Number 2
Network with current or former employees of LNER on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your analytical skills by bringing examples of how you've used data to drive revenue growth in previous roles. Be ready to discuss specific tools or systems you've worked with that align with LNER's needs.
✨Tip Number 4
Demonstrate your leadership style by preparing anecdotes that highlight your experience in coaching and developing teams. LNER values inspiring leaders, so showing how you've motivated others will set you apart.
We think you need these skills to ace Senior Revenue Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in revenue management, leadership, and data analysis. Use specific examples that demonstrate your ability to drive results and manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your skills align with LNER's values and mission, and provide examples of how you've successfully led teams or managed revenue strategies in the past.
Showcase Analytical Skills: Since the role requires strong analytical abilities, include specific instances where you've used data to inform business decisions. Highlight any experience with decision support systems or complex spreadsheets.
Prepare for Potential Questions: Think about how you would answer questions related to revenue management strategies, team leadership, and customer-focused innovations. Be ready to discuss how you can contribute to LNER's goals and culture.
How to prepare for a job interview at London North Eastern Railway
✨Understand the Company Values
Before your interview, make sure you know LNER's core values: passion, boldness, care, and ownership. Be prepared to discuss how your personal values align with theirs and provide examples of how you've demonstrated these qualities in your previous roles.
✨Showcase Your Analytical Skills
As a Senior Revenue Manager, you'll need to interpret and analyse data effectively. Prepare to discuss specific instances where you've used data to drive decisions or improve revenue outcomes. Bring examples of complex spreadsheets you've worked with and be ready to explain your thought process.
✨Demonstrate Leadership Experience
Highlight your experience in leading and developing teams. Be ready to share stories about how you've motivated your team, addressed underperformance, and achieved ambitious goals together. This will show that you're not just a numbers person but also an inspiring leader.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about how you would handle situations like balancing yield and volume or managing ticket availability during peak times. Practising these scenarios can help you articulate your strategies clearly during the interview.
