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- Tasks: Join us as a Chef, managing our onboard kitchen and serving delicious dishes to our customers.
- Company: LNER is revolutionising rail travel with innovative ideas and a commitment to customer experience.
- Benefits: Enjoy free travel on LNER, discounts on international tickets, and a generous pension scheme.
- Why this job: Be part of a dynamic team that values passion, creativity, and customer service in a fast-paced environment.
- Qualifications: You need an NVQ Level 2 in Food Preparation and a passion for creating top-quality dishes.
- Other info: Must be 18 or over due to alcohol sales onboard; medical screening required.
The predicted salary is between 30000 - 42000 £ per year.
The Salary quoted of £37,778 is inclusive of an attendance allowance of £4,389 & London weighting allowance of £3,848
ESSENTIAL QUALIFICATIONS WE REQUIRE: NVQ-Level 3 In Food Preparation or Equivalent Grade (SCQF 6, City & Guilds 1 & 2) & Food Hygiene & Safety Level 2 – (level 2 NVQ or equivalent will be considered depending on relevant work experience) please upload your certificates with your CV
Why LNER?
We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we\’re looking for the people who can deliver this, every day.
Since we took over on the East Coast mainline, we\’ve been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join.
Bringing passion. Being bold. Always caring. Owning it. They\’re the values that make us LNER.
Are you on board?
So, what exactly does an LNER chef do?
We\’re glad you asked!
As an LNER Chef you\’ll be responsible for:
- Managing our onboard kitchen and enhancing our customers\’ experience by preparing, cooking and serving high quality dishes which have been specially selected by our Hero Chefs.
- Working as an essential part of our onboard crew you\’ll be involved in ordering, monitoring and controlling stock to ensure that we not only offer a full menu whenever possible, but also that we\’re cooking with the freshest food and ingredients available.
- Keeping up to date with the latest product offerings and menu development, even contributing new ideas.
- Acting as the food safety professional on each service, our Chefs are responsible for ensuring that food hygiene and health and safety regulations regarding food storage and preparation are fully adhered to at all times.
- Spending time outside of the kitchen supporting our Customer Hosts with their duties and ensuring that our customers receive a truly memorable customer experience.
Think you can manage all of this whilst travelling at 125mph? This could be the job for you!
Reckon you have what it takes?
To make it as a Chef on board our trains you\’ll need:
- A professional Chef Qualification (NVQ level 2 in Food Preparation) as well as a thorough understanding of food hygiene and safety.
- To be a true foodie with a genuine passion for creating top quality dishes.
- The ability to work well under pressure, enjoying the bustle of being front of house as much as being busy in the kitchen.
- Great customer service experience and strong interpersonal skills.
- Proven soft sales skills and experience of product management – you\’ll enjoy developing your knowledge around our onboard offering to share with both customers and colleagues.
- To be 18 or over due to the sale of alcohol onboard.
What you\’ll get:
- Free travel on LNER + 75% off other companies\’ tickets (for you & dependents)
- Discounted international train tickets (after one year\’s service)
- 50% discount on LNER tickets for friends & family
- Generous pension scheme
- Annual cycle to work schemes
- Discount, savings and cashback scheme from top retailers
- Health & wellbeing schemes and discounts
- Host of training opportunities to help further your career
- Rewards & awards to recognise when you shine
Disclosure and Barring Service (DBS) Check
If you are successful in your application and are new to the business, we will undertake a basic DBS check as part of our pre-employment checks. This only happens once we have conditionally offered you the job. Here we check for any unspent convictions and conditional cautions under the Rehabilitation of Offenders Act (ROA) 1974. If there is evidence of an unspent conviction or conditional caution, the details of these are reviewed internally by a cross functional panel on a case by case basis before a final offer of employment is issued. This however may result in any offer being withdrawn. Further information on how we collect and use this data is available on our privacy notice.
Medical screening
We\’re a safety conscious business so for all roles you\’ll need to pass a medical screening and a drugs and alcohol test before we send you an unconditional job offer. For our safety critical roles, you\’ll also need to have a safety critical medical. Our friendly, in-house Health and Wellbeing team will book a time and place to suit you. The sooner, the better, so please be flexible with your availability. Once your medical gets the thumbs up, we\’ll finalise any last details and look forward to you joining our team.
What we believe:
To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what\’s right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.
We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you\’re at LNER, you can always be you. No wonder most people never want to leave!
Diversity and inclusion
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.
Developing our people
We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.
Health & wellbeing
To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.
What next?
As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay!
Start your journey here
Please note we are unable to provide feedback on applications at any stage prior to a face to face interview.
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Chef - Full Time - London Kings Cross employer: London North Eastern Railway
Contact Detail:
London North Eastern Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef - Full Time - London Kings Cross
✨Tip Number 1
Familiarise yourself with LNER's values and mission. When you understand what they stand for, you can tailor your approach during interviews to show how your personal values align with theirs.
✨Tip Number 2
Gain hands-on experience in a fast-paced kitchen environment. Highlight any relevant experience you have in managing food safety and hygiene, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your customer service skills. Since you'll be interacting with passengers, think of examples where you've gone above and beyond to enhance someone's experience.
✨Tip Number 4
Stay updated on current food trends and menu innovations. Being able to suggest new ideas or improvements during your interview will demonstrate your passion for the culinary arts and commitment to quality.
We think you need these skills to ace Chef - Full Time - London Kings Cross
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to clearly list your NVQ-Level 3 in Food Preparation or equivalent qualifications in your CV. Include any relevant certificates, such as your Food Hygiene & Safety Level 2, as these are essential for the role.
Showcase Your Passion for Food: In your cover letter, express your genuine passion for cooking and creating high-quality dishes. Share specific examples of your culinary experiences that demonstrate your enthusiasm and skills.
Emphasise Customer Service Skills: Since the role involves interacting with customers, highlight your customer service experience. Provide examples of how you've contributed to a positive dining experience in previous roles.
Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of LNER. Mention how you align with their commitment to providing a memorable customer experience and being part of a progressive team.
How to prepare for a job interview at London North Eastern Railway
✨Showcase Your Qualifications
Make sure to highlight your NVQ-Level 3 in Food Preparation or equivalent qualifications during the interview. Bring along copies of your certificates to demonstrate your credentials and commitment to food hygiene and safety.
✨Demonstrate Your Passion for Food
Express your genuine love for cooking and creating high-quality dishes. Share any personal experiences or stories that showcase your culinary skills and enthusiasm for food, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about how you would handle high-pressure situations in the kitchen or while serving customers. Think of examples from your past experiences where you successfully managed stress and maintained excellent service.
✨Emphasise Customer Service Skills
Since the role involves interacting with customers, be ready to discuss your previous customer service experience. Highlight your interpersonal skills and how you can contribute to creating a memorable dining experience for passengers.
