At a Glance
- Tasks: Support fulfilment, shipping, and event logistics in a fast-paced environment.
- Company: Join a purpose-driven company focused on wellness and adaptogenic coffee.
- Benefits: Enjoy staff discounts, health allowances, and regular team socials.
- Other info: Great opportunity for growth as the business scales.
- Why this job: Make a real impact while working with a supportive and motivated team.
- Qualifications: Highly organised, detail-oriented, and eager to learn new systems.
The predicted salary is between 25000 - 30000 £ per year.
About the job
At London Nootropics, our mission is to help people stay balanced and find their flow with delicious, best‑in‑class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve remained deeply committed to quality, care and operational excellence, making sure every order, delivery and event runs smoothly behind the scenes.
We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands‑on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive and enjoy being at the heart of how things get done, we’d love to hear from you.
About the role
As our Fulfilment Assistant, you’ll be a key part of our day‑to‑day operations, supporting fulfilment and shipping, coordinating deliveries, maintaining systems and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, Events and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast‑paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate, from customer orders and stock movements to events and office logistics.
- Fulfilment & Shipping Operations
- Support the Fulfilment Manager with daily fulfilment and shipping operations
- Work across platforms including Royal Mail, Shopify, GoFlow and courier systems
- Assist with order processing, shipment coordination and system management
- Help create and maintain operational processes to improve efficiency and workflows
- Plan fulfilment activities and log key events to ensure deadlines are met
- Provide administrative support, including emails, follow‑ups and documentation
- Maintain close communication with Customer Service and wider teams
- Support day‑to‑day coordination alongside the Fulfilment Manager
- Deliveries & Quality Control
- Manage incoming deliveries and carry out quality control checks on received stock
- Complete QC reports and delivery records accurately
- Communicate with couriers and delivery drivers
- Assist with allocating and organising deliveries
- Rotate stock to ensure FIFO (first in, first out) processes are followed
- Support and maintain Goods In Quality Control procedures
- Events Support
- Pack and prepare equipment and stock for events
- Maintain and update events inventory
- Collaborate with the Marketing team to support event logistics
- Control and replenish event‑related stock
- Coordinate admin tasks between fulfilment and marketing
- Keep the events room organised and well‑maintained
- Office & General Operations Support
- Help keep the office organised, functional and welcoming
- Allocate and manage stock across office and storage spaces
- Conduct daily checks and report issues to the Fulfilment Manager
- Ensure tools and equipment are available and maintained
- Arrange replacements or purchases when needed
Key Qualifications
- Highly organised, reliable and detail‑oriented
- Enjoy hands‑on operational work and keeping things running smoothly
- Communicate clearly and confidently, both written and verbal
- Thrive in a fast‑moving, growing business
- Confident using systems and keen to learn new tools
- Enjoy being part of a close‑knit, supportive team
- Take pride in doing things properly and improving processes over time
- Care about contributing to a positive, high‑performing workplace
Why join us?
- Be part of a fast‑growing, purpose‑driven company with big ambitions
- Work alongside a supportive, motivated team who genuinely care
- Staff discount on our adaptogenic coffee and wellness products
- Monthly health and wellness allowance
- Regular team socials & events
- Opportunity to grow your role as the business scales
- Meaningful work; your contribution directly supports our customers, team and long‑term growth
Fulfillment and Events Assistant in London employer: London Nootropics
At London Nootropics, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work culture. As an Operations Executive, you'll be part of a passionate team dedicated to wellness and innovation, with opportunities for personal and professional growth in a fast-paced startup environment. Enjoy a hybrid working setup, a monthly health and wellness allowance, and the chance to make a meaningful impact as we scale our mission to deliver best-in-class adaptogens.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfillment and Events Assistant in London
✨Tip Number 1
Get to know the company! Research London Nootropics and their mission. When you understand their values and products, you can tailor your conversations to show how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events they host. Building relationships can give you insider info and make you stand out when applying through our website.
✨Tip Number 3
Prepare for the interview by practising common questions related to fulfilment and operations. Think about examples from your past experiences that showcase your organisational skills and attention to detail.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Fulfillment and Events Assistant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Fulfilment Assistant role. Highlight your organisational skills and any relevant experience in fulfilment or events, as this will show us you’re a great fit for our team.
Show Your Passion:Let us know why you’re excited about working with London Nootropics! Share your enthusiasm for adaptogens and how you can contribute to our mission of helping people find their flow.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clear communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at London Nootropics
✨Know the Company Inside Out
Before your interview, take some time to research London Nootropics. Understand their mission, products, and values. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Organisational Skills
As a Fulfilment Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly and Confidently
Since clear communication is crucial for this role, practice articulating your thoughts. Whether it’s discussing your previous roles or how you would handle specific situations, being concise and confident will leave a positive impression.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company culture. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
