London Nootropics is seeking an entry-level Customer Happiness Executive to be the voice of the brand across support channels. You’ll help customers get the most from our adaptogenic coffee blends, resolve queries with empathy, and contribute to loyalty and retention efforts.
You’ll work with a collaborative CX team, operations and marketing, improving journeys and shaping our tone of voice while growing with the company. Hybrid working begins after probation, based in Angel, London.
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Customer Happiness Specialist — Hybrid, MacBook Perks employer: London Nootropics
Join our dynamic team at a fast-growing, premium D2C adaptogenic coffee brand where your contributions as an Operations Manager will directly influence our expansion and operational excellence. We foster a passionate work culture that values autonomy and ownership, offering you the chance to shape your role and progress into leadership positions. With a focus on quality and exceptional customer experience, we provide a supportive environment for professional growth and innovation in a thriving market.
