At a Glance
- Tasks: Welcome visitors and create memorable experiences at London's new museum.
- Company: Exciting opportunity at the London Museum Smithfield, a landmark cultural venue.
- Benefits: Flexible working hours, team environment, and a chance to shape visitor experiences.
- Other info: Join us for information sessions on 30-31 July to learn more!
- Why this job: Be one of the first hosts and help bring London's stories to life!
- Qualifications: No experience needed, just a warm personality and a love for helping others.
The predicted salary is between 24480 - 29920 £ per year.
At the heart of London, our museum is a place where stories meet - past, present and future.
As an Experience Host, you'll help visitors feel welcome, confident and inspired from the moment they arrive.
You'll bring London's stories to life through conversations, support exhibitions, events and immersive experiences, and help create memorable experiences for every visitor.
This is a unique opportunity to be part of the team opening London Museum Smithfield.
As one of our first Experience Hosts, you'll welcome the very first visitors, help shape the visitor experience and play a key role in bringing a landmark new museum to life.
As part of the application process, you will be asked to select which Experience Host role you would like to apply for.
Please read the information below carefully before making your choice.
- We're recruiting for two types of Experience Host roles at London Museum Smithfield:
- Permanent Experience Hosts work a set weekly pattern with guaranteed contracted hours. Both full-time and part-time opportunities are available.
- Casual Experience Hosts work flexibly based on the needs of the Museum. There are no guaranteed hours or set working patterns, and shifts are offered when available.
You don't need previous museum or customer service experience.
We're looking for people who are warm, curious and enjoy helping others.
You'll be confident talking to people from all walks of life, stay calm when things change, and enjoy working as part of a team in a fast-paced environment where no two days are the same.
For more information, please see the Job Description.
We will also be holding information sessions, both in person and online, on 30 July and 31 July.
If you would like to attend, please email Smithfield Duty Managers@londonmuseum. org. uk for further details.
Shortlisted candidates will be invited to attend an assessment day during the weeks commencing 31 August and 7 September.
Assessment days will include a mixture of individual and group activities designed to help us understand your skills, strengths and how you demonstrate our museum behaviours.
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Experience Host - Smithfield employer: London-Museum
London Museum is an exceptional employer, offering a vibrant and inclusive work culture that celebrates diversity and creativity. As a Showspace Storyteller, you will have the opportunity to engage with young audiences, sharing London's rich stories in a dynamic environment while benefiting from professional development and support within an award-winning Learning team. Located at the heart of the new London Museum, this role not only allows for meaningful interactions but also fosters personal growth and collaboration among passionate educators.
StudySmarter Expert Advice🤫
We think this is how you could land Experience Host - Smithfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like London-Museum. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to London-Museum
Don't be shy about reaching out to London-Museum directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Experience Host - Smithfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about London-Museum and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at London-Museum
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
