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- Tasks: Provide exceptional customer service and assist with inquiries at reception points.
- Company: A leading UK university dedicated to enhancing student experiences.
- Benefits: Gain valuable experience, develop communication skills, and enjoy a vibrant campus environment.
- Why this job: Make a real difference in the university experience for students and visitors.
- Qualifications: Excellent communication, organisational skills, and problem-solving abilities.
- Other info: Join a supportive team and enjoy opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK university is seeking a Front of House Assistant to join its team. The role involves providing exceptional customer service to students, staff, and visitors at reception points. Candidates should possess excellent communication and organisational skills, along with the ability to think independently and problem-solve. This position is pivotal in ensuring a warm welcome and assisting with various inquiries. Successful candidates will play a key role in enhancing the university experience for all visitors.
Front of House & Student Services Assistant employer: London Metropolitan University
Contact Detail:
London Metropolitan University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House & Student Services Assistant
✨Tip Number 1
First things first, make sure you know the university inside out! Familiarise yourself with its services and facilities so you can confidently answer any questions that come your way. This will show your enthusiasm and readiness to help students and staff alike.
✨Tip Number 2
Practice your communication skills! Whether it’s chatting with friends or role-playing with a mate, get comfortable talking to different types of people. Remember, as a Front of House Assistant, you’ll be the friendly face of the university, so let your personality shine through!
✨Tip Number 3
Don’t underestimate the power of problem-solving! Think of scenarios you might face at the reception and brainstorm solutions. Being proactive in your approach will impress interviewers and show them you’re ready to tackle any challenge that comes your way.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our community. So, don’t hold back – hit that apply button and let’s get you on board!
We think you need these skills to ace Front of House & Student Services Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help others, as this role is all about providing a warm welcome and assisting with inquiries.
Be Clear and Organised: When writing your application, keep it clear and structured. Use headings and bullet points where necessary to make it easy for us to read. We love a well-organised application that showcases your communication skills!
Think Independently: We’re looking for candidates who can think on their feet. In your application, share examples of how you’ve solved problems independently. This will show us that you’re ready to tackle challenges head-on in our dynamic environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Metropolitan University
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Front of House & Student Services Assistant. Familiarise yourself with the university's values and how this role contributes to enhancing the student experience. This will help you demonstrate your enthusiasm and fit for the position.
✨Showcase Your Communication Skills
Since this role is all about exceptional customer service, prepare examples that highlight your communication skills. Think of situations where you've successfully resolved inquiries or provided support. Practising these scenarios will help you articulate your experiences clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you approach problem-solving. The interviewers may ask situational questions, so think of times when you've had to think on your feet. Show them that you can remain calm under pressure and find effective solutions to challenges.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Ask about the types of inquiries you might handle or how the team collaborates to enhance the visitor experience.
