PA to the Chief Sustainability Officer & Head of Physical Markets

The London Metal Exchange is the world centre for industrial metals trading. Most of the world’s non-ferrous metals business is conducted on the LME and the metals community uses the LME, a member of HKEX Group, as a venue to transfer or take on price risk, as a physical market of last resort and as the provider of transparent global reference prices.

The Sustainability and Physical Markets team (“SPM”) is responsible for the strategy, delivery, and operation of the LME’s physical market and sustainability activity. This incorporates:

• the strategic development of all areas of the LME’s physical ecosystem including future commercialisation, sustainability, overall management of physical market relationships including producers of LME-listed brands,
• the operation of the LME’s physical network including LME warehousing, operation of the LME approved brands list, and LME responsible sourcing, and
• the operation of the systems that support and deliver this work and management of all related regulatory requirements including operational resilience.

The SPM team is split into three closely linked sub-divisions to manage these activities, responsible for development and strategic activities, operational activities, or systems management. This role works across all aspects of SPM, working closely with the Chief Sustainability Officer + Head of Physical Markets and the SPM Chief of Staff (“CoS”) to ensure the team is working effectively, remains organised and acts as one overarching department.

The role primarily supports the Chief Sustainability Officer + Head of Physical Markets and the SPM CoS but extended to other SPM management team members where possible for basic support such as meetings, travel and expenses. It will assist the SPM CoS with reporting and presentations where appropriate and other areas that support the SPM team in delivering its objectives. It will provide a key point of contact for external and internal stakeholders contacting the SPM team, as well as having the opportunity to provide input into a broad range of areas across SPM, helping shape the sustainability and physical market offering of the LME.

Responsibilities

• Day‑to‑day management of the diary of the Chief Sustainability Officer + Head of Physical Markets and SPM CoS, including scheduling internal and external meetings with people located all over the world, booking meeting rooms / refreshments etc.
• Booking travel for Chief Sustainability Officer + Head of Physical Markets and the SPM CoS in line with company policy; possibly for other management team members too.
• Be first point of contact with the SPM team for external stakeholders – provide a friendly, helpful and efficient service to all.
• Run SPM team meetings, including room booking, meeting agenda and chairing meetings.
• Maintaining cleanliness and orderliness of the team’s digital files and records on multiple internal databases.
• Implementing processes to improve team coordination and efficiency.
• Meeting preparation, including collating meeting materials, proofing documents, and performing limited background research as required.
• Note‑taking in a variety of meetings that is clear and succinct, following up on action items as appropriate.
• Providing other LME teams with briefings covering the current status of SPM activity where needed.
• Logging purchase orders, invoices, and contracts for project expenses in line with company policy.
• Support on managing and tracking the SPM team budget.
• Managing deadlines for the team.
• Organising social events.
• Providing assistance on a range of SPM initiatives as appropriate.
• Working towards developing knowledge of broader SPM activities.
• Liaising with other LME and HKEX teams – especially as the assistant level to build relationships and facilitate organisation.

Academic and professional qualifications required

• Grade 4/Grade C and above in GCSE English and Mathematics.
• Professional administrative/secretarial qualification preferred, but not essential.

Required knowledge and level of experience

• Demonstrable experience in an administrative or secretarial role, preferably in the same sector.

Skills set and core competencies required for role

• Excellent communication skills, both written and oral, and experience communicating with global audiences preferred.
• Professional and possessing good manners, able to interact with significant internal and external stakeholders.
• Interest in learning new concepts, business areas, and skills.
• Highly organised with strong multi‑tasking and time‑management skills.
• Excellent proficiency in Outlook, Word, Excel and PowerPoint.
• Ability to prioritise among multiple individuals’ demands.
• Able to maintain confidentiality and act with discretion.
• Confidence to follow up as required, obtaining information from multiple sources.

Personal qualities

• Team‑oriented.
• Proactive, organised, efficient and reliable.
• Trustworthy and discreet.
• Positive and supportive.
• Emotional maturity.

The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression and reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.