At a Glance
- Tasks: Provide top-notch technical support for mission-critical applications and enhance system reliability.
- Company: Join a leading financial market organisation committed to innovation and diversity.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous learning and improvement.
- Why this job: Make a real impact by ensuring system stability and driving automation in a dynamic environment.
- Qualifications: Degree in Computer Science or 2+ years of relevant experience required.
The predicted salary is between 36000 - 60000 £ per year.
Overall Purpose of Role
Provide Level 2 and Level 3 technical support with a focus on reliability, resilience, and automation for the LME’s Middle Office, Back Office, and Market Data mission‑critical applications. This role combines application support with modern SRE principles and platform engineering practices, helping ensure system stability, scalability, and continuous improvement for internal teams and external clients.
Shift Pattern: Standard 40 Hour Week (United Kingdom)
Scheduled Weekly Hours: 40
Corporate Grade: E – Associate
Reporting Line: (UK Division) Information Technology
Location: UK–London
Worker Type: Permanent
Key Accountabilities
- Maintain and support mission‑critical applications across Trading, Data and Clearing business units.
- Assist with regulatory, infrastructure, and security projects.
- Monitor application performance using observability tools and implement tuning where needed.
- Support test and production environments to ensure stability and readiness.
- Contribute to automation initiatives and CI/CD pipeline improvements.
- Maintain accurate documentation for supported systems and platforms.
- Participate in disaster recovery exercises and operational resiliency testing.
- Help identify and remediate security vulnerabilities across systems.
Technical Responsibilities
- Maintain and test disaster recovery procedures.
- Respond promptly to production issues and communicate resolutions effectively.
- Support 24/7/365 system availability, including flexible shifts and on‑call rota.
- Work with CI/CD pipelines (e.g., Bamboo, BitBucket) to support deployments.
- Assist with Infrastructure as Code using Ansible Tower.
- Support containerised environments on OpenShift and Kubernetes, ensuring scalability and resilience.
- Implement and maintain observability stacks with Grafana/Prometheus and Splunk for metrics and log analysis.
- Automate repetitive tasks using scripting languages (Python, Bash, PowerShell).
Working with Others
- Collaborate with internal production teams, project teams, and business stakeholders.
- Work closely with Risk, Security, and GRC teams, as well as external vendors and auditors.
- Strong problem‑solving skills, innovative mindset, and technical curiosity.
- Clear communicator and team player with a focus on collaboration and knowledge sharing.
- Organised and proactive with excellent documentation skills.
- Ownership mindset: accountable for end‑to‑end delivery and lifecycle thinking.
Person Specification
- Qualifications: Degree in Computer Science or a related discipline or 2+ years of equivalent professional experience.
- Preferred Experience: Strong SQL and database knowledge (MySQL, Oracle, Liquibase).
- Hands‑on experience with CI/CD, IaC, containerisation, and orchestration tools.
- Familiarity with monitoring and observability platforms.
- Exposure to DevSecOps practices and vulnerability scanning.
- 2–4 years in financial markets or mission‑critical environments.
- Good understanding of networking, infrastructure, and cloud technologies.
- Experience supporting .NET, Java, and microservices‑based applications.
Desirable
- ITIL Foundation Certification v3/v4.
- ServiceNow experience.
- SRE and Agile/Lean methodologies.
- Swift Payment systems knowledge.
Skills
- Strong problem‑solving skills and technical curiosity.
- Clear communicator and collaborative team player.
- Organised and proactive with good documentation skills.
- Passion for automation and continuous improvement.
- Comfortable working in Agile environments and using shared tools (Jira, Confluence).
- Ability to work under pressure and prioritise effectively.
Personal Qualities
- Delivers high‑quality results under pressure and tight deadlines.
- Strong problem‑solving skills with an innovative, curious mindset.
- Clear communicator and collaborative team player, promoting knowledge sharing.
- Organised, proactive, and detail‑oriented with strong planning skills.
- Ownership mindset with a passion for automation and continuous improvement.
- Comfortable with Agile practices and CI/CD tools (Jira, Confluence).
- Supports a culture of learning through blameless post‑mortems and experimentation.
The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.
Application and Platform Engineer employer: London Metal Exchange
The LME is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee growth, we provide opportunities for continuous learning and development, alongside a commitment to diversity and inclusion. Our culture promotes teamwork and knowledge sharing, ensuring that every team member feels valued and empowered to contribute to our mission-critical applications.
StudySmarter Expert Advice🤫
We think this is how you could land Application and Platform Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to CI/CD, containerisation, or automation. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on technical questions and scenarios relevant to application support and platform engineering. Practice explaining your thought process clearly, as communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application and Platform Engineer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with mission-critical applications and automation. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant projects!
Show Off Your Technical Skills:When detailing your experience, focus on your hands-on work with CI/CD, containerisation, and observability tools. We love seeing specific examples of how you've tackled challenges in these areas, so be as detailed as possible!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and responsibilities. We appreciate a well-organised application that makes it easy for us to see your strengths at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Metal Exchange
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around SQL, CI/CD, and containerisation. Be ready to discuss your hands-on experience with tools like Ansible Tower and Kubernetes, as well as any relevant projects you've worked on.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled production issues or improved system stability in the past. Highlight your innovative mindset and technical curiosity, as these qualities are key for this role.
✨Communicate Clearly and Collaboratively
Practice explaining complex technical concepts in simple terms. This will help demonstrate your clear communication skills and ability to work well with others, which is crucial for collaborating with internal teams and external stakeholders.
✨Emphasise Your Passion for Automation
Discuss your experiences with automating repetitive tasks using scripting languages like Python or Bash. Show that you're proactive about continuous improvement and have a genuine interest in enhancing processes through automation.
