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- Tasks: Provide world-class beauty treatments and exceptional customer service in a luxury spa environment.
- Company: Join Marriott Hotels, a global leader in hospitality with a commitment to employee well-being.
- Benefits: Enjoy competitive pay, discounts, extensive training, and fun team events like BBQs and parties.
- Why this job: Be part of a supportive community where your passion for beauty can thrive and grow.
- Qualifications: Must have NVQ Level 3/HND in Beauty Therapy and excellent communication skills.
- Other info: Flexible hours including evenings and weekends; opportunities for worldwide career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
POSITION SUMMARY
With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted treatments for the discerning.
Job Summary
As a Beauty Therapist you will help provide a friendly, knowledgeable and professional service offering a world-class range of Elemis, Decleor, Carita, Aromatherapy Associates & Jessica nail treatments. You will consult each client to fully understand their personal needs and be committed to delivering exceptional treatments. As a Beauty Therapist you'll also be supporting your line manager to maximise revenue through great customer service & proactive selling of high quality spa retail products.
Skills and Knowledge
- Previous experience in luxury spa or high profile salon
- Spa/Beauty qualification at NVQ Level 3/HND or equivalent
- Strong Communication skills & interpersonal skills
- Excellent level of spoken and written English
- Pro-active and reliable
- Able to work independently and within a team
- Excellent presentation & customer care skills
- Able to deal with difficult situations professionally and efficiently
- Flexible approach to working hours including evening, weekends & bank holidays
What we offer YOU
- Competitive hourly rate + 28 days holiday including bank holidays increasing after each year of service to a maximum of 35 days
- 10% Retail Commission
- 50% discount on Food & Beverage
- 30% discount on Golf & Spa retail products
- Childcare Vouchers
- Length of service rewards and invitations to afternoon teas
- Extensive training both internally and externally
- Worldwide career opportunities within Marriott hotels
- Heavily discounted associate room rates for you & friends and family
- Professional learning and development opportunities
- Free meals on duty and free uniform
- Free car parking
- Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations
- Play Golf for free and preferential rates for family & friends
- Pension scheme
- Competitive car lease schemes
- Cycle to work scheme
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
#LI-Onsite
#LI-BR1
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
AMRT1_UKCT
Spa Therapist employer: London Marriott Hotel Grosvenor Square
Contact Detail:
London Marriott Hotel Grosvenor Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific spa treatments and products mentioned in the job description, such as Elemis and Decleor. Being knowledgeable about these brands will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in luxury spas or high-profile salons when networking. Connect with current or former employees of Marriott Hotels on platforms like LinkedIn to gain insights and potentially get a referral.
✨Tip Number 3
Prepare to discuss how you handle difficult situations professionally. Think of examples from your past experiences where you provided exceptional customer service, as this aligns with the values of Marriott Hotels.
✨Tip Number 4
Be flexible with your availability, especially regarding evenings and weekends. Emphasising your willingness to work varied hours can make you a more attractive candidate for the Spa Therapist position.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Spa Therapist at Marriott Hotels. Familiarise yourself with the specific treatments and services they offer, as well as the skills required for the position.
Tailor Your CV: Customise your CV to highlight relevant experience in luxury spas or high-profile salons. Emphasise your qualifications, such as NVQ Level 3/HND, and any specific skills that align with the job description, like strong communication and customer care skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your commitment to providing exceptional service. Mention how your values align with Marriott's focus on holistic well-being and customer satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at London Marriott Hotel Grosvenor Square
✨Showcase Your Passion for Wellness
As a Spa Therapist, it's essential to convey your genuine passion for holistic well-being. Share personal experiences or stories that highlight your commitment to wellness and how it influences your work.
✨Demonstrate Your Product Knowledge
Familiarise yourself with the brands and products used at Marriott, such as Elemis and Decleor. Be prepared to discuss their benefits and how you would recommend them to clients during the interview.
✨Highlight Your Customer Service Skills
Marriott values exceptional customer service. Prepare examples of how you've gone above and beyond for clients in previous roles, especially in high-pressure situations, to demonstrate your ability to handle difficult scenarios professionally.
✨Emphasise Teamwork and Flexibility
Working in a spa environment often requires collaboration and flexibility. Discuss your experience working in teams and your willingness to adapt to varying schedules, including evenings and weekends, to meet the needs of the business.
