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- Tasks: Lead sales efforts and build lasting customer relationships in a luxury hotel environment.
- Company: Join Marriott International, the world's leading hospitality brand with over 7,000 properties globally.
- Benefits: Enjoy competitive salary, flexible benefits, extensive training, and discounted stays for you and your loved ones.
- Why this job: Be part of an award-winning team, with opportunities for growth and a focus on well-being.
- Qualifications: 2-4 years of relevant education and experience in sales or marketing required.
- Other info: Work in a vibrant Mayfair location with a supportive community and exciting events.
The predicted salary is between 36000 - 60000 £ per year.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.
We are now recruiting for a dynamic and passionate Sales Manager to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world-class training is available to you.
JOB SUMMARY
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education and Experience:
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
- OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities:
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities:
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximise Revenue:
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service:
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
WHAT WE CAN OFFER YOU:
- A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent.
- Competitive Salary + 31 days holidays including bank holidays.
- Accommodation Service Charge after successful completion of probationary period.
- Private Medical via AXA.
- Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat.
- Length of service rewards and invitations to recognition events.
- Monthly/yearly recognition schemes.
- Extensive training both internally and externally.
- World-class career opportunities internationally within Marriott hotels tailored to your specific needs.
- Heavily discounted room rates for you & friends and family.
- Professional learning and development opportunities.
- Complimentary meals on duty.
- Complimentary dry cleaning.
- Complimentary use of Gym.
- Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations.
- Pension scheme to help you save for the future.
- Access to major high street discounts.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Sales Manager Grosvenor Square employer: London Marriott Hotel Grosvenor Square
Contact Detail:
London Marriott Hotel Grosvenor Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager Grosvenor Square
✨Tip Number 1
Network with current and former employees of Marriott Hotels, especially those in sales roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the latest trends in the hospitality industry, particularly in luxury hotels. Being knowledgeable about competitors and market dynamics will allow you to demonstrate your understanding of the business during discussions.
✨Tip Number 3
Prepare to discuss specific sales strategies you've successfully implemented in previous roles. Highlighting your ability to build relationships and close deals will show that you're a strong candidate for the Sales Manager position.
✨Tip Number 4
Visit the London Marriott Hotel Grosvenor Square if possible, and engage with staff. This hands-on experience will not only give you a feel for the environment but also provide talking points for your interview, showcasing your genuine interest in the role.
We think you need these skills to ace Sales Manager Grosvenor Square
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and marketing, particularly in the hospitality sector. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Marriott's values. Mention specific experiences that align with the role of Sales Manager and how you can contribute to the team.
Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as sales targets met or exceeded, successful campaigns, or customer relationship management successes. This will help illustrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a sales role.
How to prepare for a job interview at London Marriott Hotel Grosvenor Square
✨Research Marriott's Values
Before your interview, take some time to understand Marriott's core values and their commitment to hospitality. This will help you align your answers with their expectations and demonstrate that you're a good fit for their culture.
✨Showcase Your Sales Experience
Be prepared to discuss specific examples from your past sales roles. Highlight how you've built relationships, closed deals, and achieved targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about their sales strategies, team dynamics, or how they measure success in the Sales Manager position. This also gives you insight into whether the role is right for you.
✨Demonstrate Customer-Centric Thinking
Marriott places a strong emphasis on customer service. Be ready to discuss how you would ensure exceptional service delivery and build long-term relationships with clients. Share examples of how you've gone above and beyond for customers in the past.
