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- Tasks: Optimise internal systems and enhance operational efficiency through effective integration.
- Company: Join the London Marathon Events team, inspiring activity across all ages and abilities.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Why this job: Make a real impact on society while working with innovative technology.
- Qualifications: Experience in business systems analysis and strong communication skills required.
- Other info: Dynamic role with a focus on diversity, inclusion, and wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio, through our extensive outreach programmes working with schools and community groups in London and across the UK and through our network of wholly owned or partially owned companies. Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport. Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company.
About the role
As part of the IT function, the Business Systems Analyst is a critical contributor responsible for owning and optimising our internal enterprise application landscape. Your primary focus will be enhancing operational efficiency by ensuring our business systems "talk" to each other effectively. You will bridge the gap between enabling functions (HR, Finance) and technical execution, championing process automation and managing critical vendor relationships to ensure we maximise value from our software investments.
Key Responsibilities
- Translate high-level business requirements from HR, Finance and other functions into concrete technical specifications and system configurations.
- Lead internal discovery to understand operational bottlenecks, ensuring we don’t just "digitise bad processes" but actively optimise workflows to solve real user problems.
- Lead on execution of acquiring new systems and software and implementing them into the enterprise.
- Bring external lens for evolving technologies and solutions that support delivering increased productivity through automations.
- Act as the technical lead for system connectivity, designing and maintaining robust integrations (APIs/middleware) between core platforms.
- Monitor data flow and synchronization between systems to ensure a "single source of truth" across the organisation.
- Work closely with delivery leads or external partners to ensure seamless transitions during system upgrades or new implementations, managing dependencies and risks.
- Monitor and manage third-party vendor relationships, acting as the primary point of contact for support issues, contract renewals, and delivering feature enhancement requests.
- Define and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) with vendors to ensure system uptime and support quality meets business needs.
- Conduct analysis on vendor roadmaps to ensure we are utilising new features and getting the best return on investment (ROI).
- Effectively communicate system changes, downtime, and improvements to stakeholders across Operations, HR, and Finance, ensuring expectations are aligned.
- Influence without authority, guiding non-technical stakeholders on best practices and articulating the "why" behind configuration decisions vs. customisations.
- Create and maintain clear documentation and user guides to facilitate successful adoption of systems.
Required Skills
- An analytical mindset with the ability to deliver system solutions that are cost-effective and pragmatic.
- Strong customer centric approach, with an ability to challenge and prioritise differing needs, requirements and timelines.
- Highly competent in process mapping and using data to diagnose workflow issues before implementing technical fixes.
- Superior written and verbal communication skills, with the ability to translate technical jargon for business stakeholders in HR and Finance.
- Strong understanding of API concepts, data mapping, and system architecture.
- Execution skills in sourcing and integrating systems including business readiness.
- Skills in negotiating with vendors and holding third-party providers accountable to standards.
Experience
- Proven experience in Business Systems Analysis or Systems Administration, successfully managing internal enterprise tools (ERP, HRIS, or Finance systems).
- Hands‑on experience with system integrations, specifically connecting disparate SaaS platforms (e.g., via REST APIs, iPaaS tools, or flat-file transfers).
- Experience working in cross-functional environments, balancing the needs of different departments (e.g., Finance vs. HR).
- Strong background in requirements gathering, solution design, and user acceptance testing (UAT).
- Deep, demonstrable knowledge of internal platforms and systems.
- Experience with data visualisation tools (e.g., PowerBI) to create reporting dashboards for internal stakeholders.
- Knowledge of GDPR and data privacy standards regarding employee and financial data.
Business Systems Analyst - 12 Month FTC in London employer: London Marathon Events
Contact Detail:
London Marathon Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Analyst - 12 Month FTC in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Business Systems Analyst - 12 Month FTC in London
Some tips for your application 🫡
Show Your Passion for Sport: When you're writing your application, let your enthusiasm for sport and community engagement shine through. We love candidates who share our passion for making a difference through events like the London Marathon!
Tailor Your Experience: Make sure to highlight your relevant experience in business systems analysis or administration. We want to see how your skills can help us optimise our internal systems and enhance operational efficiency.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to explain your achievements and how they relate to the role. Remember, we appreciate superior communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at London Marathon Events
✨Know Your Systems
Familiarise yourself with the core internal systems mentioned in the job description, like HRIS, Finance, and CRM platforms. Be ready to discuss how you’ve optimised or integrated similar systems in your previous roles.
✨Showcase Your Analytical Skills
Prepare examples that demonstrate your analytical mindset. Think about times when you identified operational bottlenecks and how you translated business requirements into technical solutions. This will show your ability to bridge the gap between functions.
✨Communicate Effectively
Practice explaining technical concepts in simple terms. You’ll need to influence non-technical stakeholders, so being able to articulate the 'why' behind your decisions is crucial. Consider role-playing with a friend to refine your communication skills.
✨Vendor Management Experience
Be ready to discuss your experience with vendor relationships. Highlight any instances where you negotiated contracts or managed third-party providers, as this is key for ensuring system uptime and support quality.
