At a Glance
- Tasks: Lead the front office, inspire your team, and create unforgettable guest experiences.
- Company: Join the iconic House of Gods Canary Wharf, where luxury meets rock ‘n’ roll.
- Benefits: Enjoy competitive pay, Wagestream access, staff recognition, and a yearly staff ball.
- Other info: Real progression opportunities in a vibrant, stylish environment.
- Why this job: Be part of something extraordinary and make your mark in luxury hospitality.
- Qualifications: Experience in front office or luxury hospitality with strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Welcome to House of Gods Canary Wharf, where velvet decadence meets rock ‘n’ roll glamour.
We’re not your average hotel, and we’re not looking for average people.
We’re on the hunt for a
Front Office Manager, someone magnetic, commercially sharp, guest-obsessed, and ready to lead the team that sets the tone from the very first hello.
You’ll own the front office operation, inspire a high-performing team, and make sure every arrival, departure, request, recovery, and late-night moment feels unmistakably House of Gods.
For us, front office is the heartbeat of the hotel: theatrical, polished, intuitive, commercially aware, and always one step ahead.
The expectation is clear, you’ll lead the desk, champion guest experience, support reservations and revenue opportunities, manage standards, coach the team, and keep the operation moving with confidence from early check-ins to late-night returns.
This isn’t your standard front office role.
It’s VIP arrivals, flawless handovers, room moves, guest recovery, team briefings, upselling, service theatre, problem-solving at pace, and the satisfaction of knowing the glamour lands because your team made every detail feel effortless.
You are
- A confident, charismatic leader who knows how to create a first impression, build team energy, and keep standards sharp when the hotel is moving fast.
- Experienced in front office, guest services, reservations, or luxury lifestyle hospitality, with the confidence to manage shifts, people, guest expectations, and operational pressure.
- Commercially switched on, able to drive upselling, support rate and occupancy opportunities, protect revenue, and spot the details that turn service into spend.
- Calm, organised, and decisive, with the ability to handle guest recovery, complaints, special requests, room allocations, handovers, and late-night challenges with style.
- A natural coach who can train, motivate, and hold a team accountable while keeping service warm, theatrical, personal, and unmistakably House of Gods.
- Ready to lead briefings, manage rotas, support recruitment, monitor standards, communicate across departments, and make the front office feel slick from open to close.
- A lover of luxury hospitality, bold brands, beautiful spaces, flawless service, and guest experiences that never feel ordinary.
We offer
- A space built on energy, excess, and absolute style.
- Real progression for real people.
- Full training and leadership support.
- Wagestream – a financial toolkit that lets you access earned pay when you need it.
- Tronc scheme, paid monthly.
- Staff recognition programme.
- Yearly staff ball.
- A chance to be part of something truly iconic in London’s newest House of Gods.
This isn’t just a job.
It’s a lifestyle.
Ready to lead the front office, own the guest journey, sharpen the standards, and bring serious service theatre to London’s newest House of Gods?
Apply now and make your mark at House of Gods Canary Wharf.
Senior Duty Manager in London employer: London Management
At House of Gods, we pride ourselves on being an extraordinary employer that champions creativity and individuality in the heart of a vibrant hospitality scene. Our work culture is infused with energy and flair, offering real progression opportunities for those who thrive in a fast-paced environment. With unique benefits like a monthly Tronc Scheme, staff recognition programmes, and a chance to be part of unforgettable events, we ensure our team feels valued and inspired every day.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Duty Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like London Management. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to London Management
Don't be shy about reaching out to London Management directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Duty Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about London Management and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at London Management
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
