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- Tasks: Ensure exceptional service and safety for travellers at the airport.
- Company: Major UK airport with a focus on guest experience.
- Benefits: Flexible working hours, including weekends and holidays.
- Why this job: Be the face of the airport and make a difference in guest experiences.
- Qualifications: Excellent communication skills and customer service background.
- Other info: Join a dedicated team in a dynamic airport environment.
The predicted salary is between 30000 - 42000 £ per year.
A major UK airport is looking for a dynamic Guest Experience Ambassador to ensure exceptional service and safety for travelers. This role involves acting as a primary contact for guest concerns, monitoring airport operations, and ensuring a secure environment.
Ideal candidates will possess excellent communication skills and a background in customer service. Flexibility in working hours, including weekends and holidays, is essential for this position.
Join us in delivering an outstanding guest experience as part of our dedicated team.
Airport Guest Experience Champion in Luton employer: London Luton Airport
Contact Detail:
London Luton Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Guest Experience Champion in Luton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the airport. They can give you insider tips on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and guest experience. Think about scenarios where you’ve gone above and beyond for a customer – those stories will make you stand out!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with recruiters or during interviews, let them know why you’re excited about enhancing the guest experience at the airport.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Airport Guest Experience Champion in Luton
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let your enthusiasm for providing exceptional service shine through. We want to see how much you care about making every guest's experience memorable!
Highlight Relevant Skills: Make sure to showcase your communication skills and any customer service experience you've got. We’re looking for candidates who can handle guest concerns with ease, so don’t hold back on sharing your relevant experiences!
Be Flexible in Your Availability: Since this role requires flexibility, mention your willingness to work weekends and holidays. We appreciate candidates who are ready to adapt to the needs of our guests and the airport operations.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get you started on your journey to becoming an Airport Guest Experience Champion!
How to prepare for a job interview at London Luton Airport
✨Know the Airport Inside Out
Familiarise yourself with London Luton Airport's layout, services, and any recent news. This will show your genuine interest in the role and help you answer questions about how you would enhance the guest experience.
✨Showcase Your Communication Skills
Prepare examples from your past experiences where you effectively resolved customer issues or improved service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to communicate clearly and empathetically.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss your availability and willingness to work varied hours, including weekends and holidays. Share instances where you've successfully collaborated with a team to achieve a common goal, as teamwork is crucial in this role.
✨Emphasise Safety Awareness
Understand the importance of safety in an airport environment. Be prepared to talk about how you would handle potential safety concerns or emergencies, showcasing your proactive approach to ensuring a secure atmosphere for guests.
