Deputy Director People & Culture (Recruitment & Process)

Your Pride In London year after year, London's Pride celebrations bring people together in amazing ways. The connections and community we build lay the groundwork for a brighter, more inclusive future. Now's your opportunity to play a meaningful part as a Pride in London volunteer. Pride in London is embracing a renewed sense of purpose that resonates with everyone. We stand as a beacon to highlight ongoing challenges within the LGBTQ+ community, even amidst progress. Our roots intertwine the protest origins of Pride with the spirit of celebration. Our guiding values – Visibility, Unity, and Equality – drive every step we take.

Our incredible team is a blend of passionate staff and volunteers who champion diversity, inclusivity, and understanding. We hail from diverse walks of life, forming a vibrant community of change-makers. Our ultimate goal? To amplify awareness of LGBTQ+ matters and advocate for the rights that ensure equal lives for all. With a diverse and dedicated year-round team of around 150 volunteers, we orchestrate Pride in London, the incredible event that unites us all. Your unique voice can contribute to the symphony!

Pride in London stands committed to truly representing every facet of our community. We celebrate equality, diversity, and inclusion. Our focus is on enriching the diversity of our volunteers, ensuring that Black, Asian, Minority Ethnic, Disabled, Trans, and all communities are vividly reflected within our teams.

Application Closing: Monday 24th March

Interview Week Date: W/B 31st March

• This role has a flexible start time however we would be looking for someone who can start as soon as possible.
• Availability to volunteer on the day of the event (Saturday 5th July) is essential.
• This role carries an average volunteer time of 6 - 8 hours per week.

Please note that we reserve the right to close roles before the advertised closing date, should we receive too many applicants. Early applications are advised.

Your Role

In this hands-on role as the Deputy Director: Recruitment and Process within People & Culture at Pride in London, you'll champion our vibrant volunteer community while overseeing our recruitment, onboarding, and HR functions. Leading a team of volunteer specialists, you'll develop strategic approaches to attract, welcome, and support everyone within Pride in London, ensuring our organisational values are embedded in everything we do. This pivotal position directly contributes to creating an inclusive and dynamic Pride community.

Your Responsibilities

• Lead our recruitment strategy, overseeing both All Year Round and On the Day recruitment teams to ensure we attract diverse talent aligned with our values.
• Develop and implement streamlined onboarding processes that welcome volunteers effectively and set them up for success from day one.
• Oversee the HR & Policy Advisor to establish best practices in volunteer management, ensuring compliance and creating a supportive framework.
• Champion process improvements across the volunteer journey, from application through to exit, creating consistent and positive experiences.
• Build effective systems to measure volunteer satisfaction and engagement, using insights to continuously enhance our approach.
• Support both staff and volunteers with clear guidance, resources, and development opportunities that empower them in their roles.
• Ensure our organisational values are embedded in all recruitment and people processes, creating an inclusive culture where everyone can thrive.
• Deputise for the Director of People & Culture as required.

What you'll bring to Pride in London

• Experience in developing and implementing recruitment strategies for large groups of volunteers (Essential)
• Strong understanding of onboarding processes and best practices for volunteer engagement (Essential)
• Knowledge of HR policies and procedures within a volunteer organisation (Desirable)
• Proven track record in process improvement and systems development (Essential)
• Experience managing teams or coordinating multiple workstreams simultaneously (Essential)
• Strong interpersonal skills with the ability to communicate effectively with diverse stakeholders (Essential)
• Experience with volunteer management software or recruitment platforms (Desirable)
• Previous experience in coordinating large-scale event volunteer recruitment (Desirable)
• Passion for Pride in London's mission and the LGBTQ+ community (Essential)

What you’ll get joining Pride in London

• A Chance to Build New Connections: Pride In London is made up of a diverse collection of individuals, including members of the LGBTQ+ community, allies and activists.
• Sense of Volunteer Purpose and Contribution: Volunteering with Pride In London gives you the chance to be part of an important annual event which creates an impact on over a million attendees, many of whom it may be their first Pride or their first time in London.
• Networking Opportunities: Volunteers often get the chance to work alongside and interact with key figures and groups within the LGBTQ+ community as well as hundreds of volunteers from all walks of life.
• Fun and Enjoyment: Volunteering at Pride puts you within a fun, celebratory and vibrant atmosphere, with the opportunity to volunteer at both Pride Event Day and many other events year round.
• Contribution to Social Change: Through volunteering with Pride In London, you will actively be contributing to the ongoing fight for equality and visibility for the LGBTQ+ community, and in turn, helping to create a more inclusive society.

Diversity & Inclusion

Our volunteer team is more than amazing – they inspire great ideas, generate needed sponsorship, drive forward our operational plans, capture Pride moments and help make Pride in London a fantastic place to volunteer and work. We endeavour to attract and recruit a diverse mix of employees and volunteers who are representative of the diversity in our LGBT+ communities, which gives us a great opportunity to have access to a broad range of ideas and allows us to deliver an inclusive event that you expect from Pride in London. Therefore, we actively encourage applications from diverse backgrounds, particularly women, people of colour and those from the trans and non-binary communities.