Workday Finance Systems support Analyst

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Employment Type: Full time

Location: Office Working / Hybrid 2/3 days per week in office

Salary: TBC

The Workday Financials Systems analyst will provide user support to both the Workday Financials application alongside the Workday T&E application currently in use in our European businesses.

ROLE PURPOSE: To enable operational support of the recently implemented Workday Financials and T&E. Further countries are in line for deployment later this year and the support workload is expected to increase significantly, with the use of Workday Financials and associated integrations. The job holder will work alongside existing resources in the team.

Key Accountabilities:

• Work with business users to provide third line support of Workday Financials and Travel & Expenses.
• Challenge designs and business requests to ensure a standard design is achieved globally for all Finance systems, allowing for localisations in country.
• Work closely with existing project team to ensure any support requests do not break existing design decisions. If they do and are valid, take these to design authority for decisions.
• Work with third party support partners to spread workload where necessary and where sensitive information is involved.
• Ensure all changes, fixes are tested and signed off before deployment to ensure full audit trail of changes.
• Support new user training for deployed countries where necessary.
• Support half yearly Workday release reviews and testing against existing build.
• Work alongside HCM colleagues who currently manage the main security of the application.

Knowledge and Experience:

• Proficiency in Workday Financials as a user and/or consultant.
• Solid grounding in accounting principles.
• Demonstrate knowledge and experience in the following areas in Workday Finance: Record to Report, Order to Cash, Procure to Pay, Accounts Payable, Accounts Receivable, Prism & Accounting Centre (less important).
• Understanding of/experience of Insurance Broking.
• Experience of a large global programme involving significant business operational change.
• Able to build and sustain the confidence of senior level stakeholders.

Policy, Process and Procedures:

• Keep informed of all legal and regulatory developments relevant to the Company/Group.
• Interprets instructions and issues arising and then implement actions according to policies and procedures.

Environment, Customer Focus and Relationships:

• Consistently deliver an excellent and comprehensive service.
• Develop strong relationships with colleagues, plus key contacts within the business.
• Behave with all clients (both internal and external) fairly and ethically.

People Management/Personal Development:

• The job holder does not have direct reports.
• Actively undertakes personal development to ensure up to date knowledge and understanding of best practice.
• Remains aware of external, industry, legal and regulatory developments (where this is relevant to the job role) to ensure practice and outputs are of a sufficiently high standard.

Regulatory and Compliance:

• Ensures compliance of self and team (as appropriate if the job holder has line management responsibilities) with all applicable legal, fiscal and regulatory obligations in the form of policies and procedures.
• Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group.
• Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group’s requirements.
• Maintains accurate records and deal with correspondence appropriately.
• Operates in an honest, professional and ethical manner.
• Strictly adheres to the Group Employee Code of Conduct, which also applies to Contractors.
• Completes all relevant regulatory training.
• Ensure they remain competent to carry out role.

This role operates a hybrid working pattern of 2 days a week in the office and may have travel linked to the role. Interviews for this role will commence before the end date of this advert. Note: This job description is not exhaustive and reflects the type and range of tasks, responsibilities and outcomes associated with the role.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.

Reasonable adjustments: We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. Not all positions can accommodate changes to working hours or locations.

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.