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- Tasks: Manage technical admin tasks and support client services in a collaborative team.
- Company: Join Howden, a diverse and innovative company making a positive impact.
- Benefits: Flexible hours, hybrid working, and opportunities for professional growth.
- Why this job: Be a key player in delivering high-quality services and developing your skills.
- Qualifications: Experience in technical administration or accounting, with strong IT skills.
- Other info: Supportive environment with a focus on teamwork and personal development.
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting opportunity to join our growing Business Services team in Milton Keynes, supporting the delivery of high-quality technical and administrative services for our expanding client base. As a key point of contact for London-based teams, you will ensure smooth processes, accurate handling of technical data, and compliance with company standards. You will also play a vital role in developing the technical knowledge of others within the team, contributing to the overall success of the business.
What You’ll Be Doing
We work collaboratively to provide an excellent and comprehensive service to our clients. In this role, you will:
- Manage complex technical administration tasks, ensuring accuracy and efficiency across all processes.
- Validate data submissions and transactions in line with company standards and client requirements.
- Prepare and review technical reports, statements, and reconciliations.
- Ensure accurate data entry and maintain robust credit control processes while resolving outstanding queries.
- Support business units by providing timely and accurate management information.
- Maintain up-to-date records across company systems and ensure compliance with regulatory and internal requirements.
- Assist with training and mentoring less experienced team members to develop technical expertise.
- Act as a key escalation point for internal teams and clients, ensuring excellent service delivery.
Who We’re Looking For
We value expertise, attention to detail, and a strong service-oriented approach. We’re looking for someone who:
- Has extensive technical administration or accounting experience within the insurance or financial services sector.
- Possesses a strong understanding of London Market processes and systems.
- Can demonstrate technical expertise and the ability to review and audit complex work for accuracy and compliance.
- Works efficiently under pressure, meeting deadlines while maintaining high-quality standards.
- Is a strong communicator, able to build and maintain relationships with clients and internal partners.
- Is highly organised, with strong problem-solving skills and attention to detail.
- Has proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint.
Qualifications
- GCSEs (or equivalent) including Maths and English at Grade C or above.
- A-Levels (Grade A-C) or equivalent are desirable but not crucial.
- Progression towards professional qualifications is helpful but not required.
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Senior Technician employer: London Insurance Life
Contact Detail:
London Insurance Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in technical administration or financial services. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical processes and compliance. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, like reports or data validations, to demonstrate your expertise during interviews. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Senior Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical administration experience and any relevant qualifications to show us you’re the right fit for the Senior Technician role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've managed complex tasks or supported teams in the past, and let your personality shine through!
Showcase Your Technical Skills: Since we’re looking for someone with strong IT skills, be sure to mention your proficiency in Microsoft Word, Excel, and PowerPoint. If you have experience with London Market processes, don’t forget to include that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Insurance Life
✨Know Your Technical Stuff
Make sure you brush up on your technical administration skills, especially if you have experience in the insurance or financial services sector. Be ready to discuss specific processes and systems you've worked with, particularly those relevant to the London Market.
✨Showcase Your Attention to Detail
During the interview, highlight examples where your attention to detail made a difference. Whether it was validating data submissions or preparing reports, be prepared to share how your meticulous nature has contributed to accuracy and compliance in your previous roles.
✨Demonstrate Your Communication Skills
As a Senior Technician, you'll need to build relationships with clients and internal teams. Think of instances where you've successfully communicated complex information or resolved queries. This will show that you're not just technically savvy but also a strong communicator.
✨Be Ready to Mentor
Since part of the role involves training and mentoring less experienced team members, come prepared with ideas on how you would approach this. Share any past experiences where you've helped others develop their skills, as this will demonstrate your leadership potential.
