Operations Analyst

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The role

As an Operations Analyst, you’ll provide operational support to the Howden M&A team, supporting the technical operations function across the lifecycle of M&A transactions. The role exists to ensure accurate administration, effective coordination and strong operational control from initiation through to premium settlement, in line with internal procedures.

What you’ll do

• Provide operational support to the M&A team from transaction initiation through to settlement of premium.
• Prepare accurate and timely documentation to support M&A insurance transactions.
• Maintain repository files and ensure documentation is correctly stored and accessible.
• Communicate effectively with clients, underwriters, brokers, internal teams and departments.
• Maintain accurate and up‐to‐date records on company systems at all times.
• Support compliance with internal procedures and operational requirements.
• Assist with monitoring post‐completion deliverables to ensure obligations are met.
• Support client due diligence activities where required.
• Complete data entry, data computation and operational updates on company systems and spreadsheets.
• Assist with invoicing, payment tracking and monitoring inward and outward payments.

Who we’re looking for

• Proven experience in an operational, administrative or analytical support role within a professional services environment.
• Experience producing accurate documentation and maintaining structured records.
• Experience working with confidential information in a controlled and compliant manner.
• Demonstrable experience managing competing priorities and working to deadlines.
• Experience collaborating with multiple stakeholders, including clients and external partners.
• Strong IT capability, with experience using Microsoft Word, Excel and Outlook in a business setting.
• Experience supporting data entry, reconciliation or operational reporting activities.
• A degree or equivalent professional experience is desirable.
• An interest in, or exposure to, insurance, financial services or M&A environments is desirable.
• Strong written and verbal English, with the ability to communicate information clearly.
• Good numeracy skills, with confidence working with figures or data relevant to the role.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new.
• We support each other in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference at work and beyond.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.