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- Tasks: Lead the design and improvement of performance management processes across the organisation.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Enjoy flexible working, career progression, and a supportive community.
- Why this job: Make a real impact on employee experience and drive positive change.
- Qualifications: Experience in performance management and strong project management skills required.
- Other info: Collaborative environment with opportunities for continuous learning and development.
The predicted salary is between 43200 - 72000 £ per year.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Notes: Performance Management focused role, high level programme management role with deep performance management expertise, community engagement, training delivery, comms and change management. Partners with key Howden divisions to support all aspects of the Performance management process throughout the year.
Role Purpose To lead the design, implementation and continuous improvement of the organisation-wide performance management framework, ensuring alignment with strategic objectives and a positive employee experience.
Key Responsibilities
- Performance Management Strategy: Own and evolve the organisation’s performance management approach, ensuring it drives engagement and business outcomes.
- Project Management: Plan and deliver the annual performance cycle, including goal-setting, mid-year and year-end reviews, and calibration processes.
- Stakeholder Engagement: Build and maintain an organisation-wide community of performance management representatives across divisions; act as the central point of expertise.
- Technology Enablement: Oversee system configuration and usage (ideally Workday or similar), ensuring processes are intuitive and compliant.
- Change Management: Lead communication and adoption strategies for new processes and tools, minimising disruption and maximising buy-in.
- Capability Building: Design and deliver training for HR Business Partners and line managers on performance management best practice and system usage.
- Continuous Improvement: Use data and feedback to refine processes and enhance effectiveness year-on-year.
- Performance business partnering: Partners with key Howden divisions to support all aspects of the Performance management process throughout the year.
Skills & Experience
- Proven experience managing organisation-wide performance management processes.
- Strong project management skills with ability to manage multiple priorities.
- Excellent communication and stakeholder engagement skills.
- Experience in building communities of practice or cross-functional networks.
- Knowledge of Workday (or transferable expertise from similar HRIS platforms).
- Change management expertise, including communication planning and adoption strategies.
- Ability to design and deliver training sessions for HR and managers.
Attributes
- Strategic thinker with attention to detail.
- Collaborative and influential across all levels.
- Comfortable working in a fast-paced, evolving environment.
- Data-driven mindset with a focus on continuous improvement.
Success Measures & KPIs
- Performance Cycle Delivery: All key milestones (goal-setting, mid-year, year-end reviews) completed on time and within scope.
- Process Adoption: ≥90% completion rate for performance reviews across the target population.
- Quality & Consistency: Demonstrable improvement in consistency and fairness of ratings across divisions; zero critical errors in system configuration or data integrity.
- Stakeholder Engagement: Active performance management community established, with quarterly engagement sessions and ≥80% satisfaction score from HR Business Partners.
- Capability Building: At least two training sessions delivered per cycle for HR Business Partners and managers, with post-training evaluation scores averaging ≥4 out of 5.
- Continuous Improvement: Documented process improvements implemented each cycle, with year-on-year reduction in queries or escalations related to performance management.
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Permanent
Senior Performance Management Lead in London employer: London Insurance Life
Contact Detail:
London Insurance Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Performance Management Lead in London
✨Tip Number 1
Network like a pro! Reach out to current or former Howden employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Senior Performance Management Lead role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Howden's culture and values. Think about how your own experiences align with their no-limits mindset and community engagement focus. Be ready to share specific examples of how you've driven change in previous roles.
✨Tip Number 3
Showcase your project management skills! Be prepared to discuss how you've successfully managed performance cycles in the past. Use data to back up your achievements and demonstrate your ability to improve processes over time.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Howden team.
We think you need these skills to ace Senior Performance Management Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in performance management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven performance improvements in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value diversity and want to see the real you, so don’t be afraid to share your unique perspective and experiences.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at London Insurance Life
✨Know Your Performance Management Stuff
Make sure you brush up on performance management frameworks and best practices. Be ready to discuss how you've successfully implemented similar strategies in the past, and think about how you can align them with Howden's culture and objectives.
✨Showcase Your Project Management Skills
Prepare examples that highlight your project management experience, especially in delivering performance cycles. Think about specific challenges you've faced and how you overcame them, as this will demonstrate your ability to manage multiple priorities effectively.
✨Engage with Stakeholders
Since stakeholder engagement is key for this role, come prepared with ideas on how to build and maintain relationships across divisions. Share any experiences where you've successfully created communities of practice or cross-functional networks.
✨Emphasise Change Management Expertise
Be ready to discuss your approach to change management, particularly in terms of communication and adoption strategies. Highlight any training sessions you've delivered and how you've ensured smooth transitions during process changes.
