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- Tasks: Support user adoption and create engaging training materials for digital platforms.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Enjoy work/life balance, career progression, and opportunities for volunteering.
- Other info: Collaborate with international teams and grow your career in a supportive atmosphere.
- Why this job: Be part of a passionate team driving change in a dynamic environment.
- Qualifications: Strong communication skills and a knack for creating user-friendly content.
The predicted salary is between 30000 - 40000 £ per year.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Product Coordinator will play a key role in supporting the successful adoption and usage of Howden’s digital ecosystem platforms. The role is responsible for developing quality training materials, supporting change management activities and maintaining knowledge resources. This position works closely with our Change Management Lead, Product Managers and key business stakeholders to support and improve user experience.
Key Responsibilities- Change Management Support
- Support change management activities across our ecosystem including:
- Adoption reporting
- Supporting user engagement initiatives
- Organising and facilitating periodic feedback sessions
- Coordinating structured feedback campaigns
- Act as a central point of coordination between users, product teams and change stakeholders.
- Production of clear, user-friendly training materials which include but are not limited to:
- Internal and external user guides
- Onboarding guides
- Process documentation
- Training presentations and slide decks
- Track and report client onboarding and adoption statistics to key stakeholders across Howden.
- Support in the analysis of engagement and usage data to help inform change and product decisions.
- Develop and maintain the internal intranet site and asset.
Product Coordinator in London employer: London Insurance Life
Contact Detail:
London Insurance Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Howden on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Howden’s culture and values. They love collaboration and a no-limits mindset, so think of examples from your past that showcase these traits.
✨Tip Number 3
Show off your skills! Bring along a portfolio or examples of training materials you've created before. This will demonstrate your ability to produce user-friendly content, which is key for the Product Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Product Coordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Coordinator role. Highlight your experience in change management and training material development, as these are key aspects of the job. We want to see how your skills align with our needs!
Showcase Your Collaboration Skills: Since this role involves working closely with various teams, emphasise your ability to collaborate effectively. Share examples of past projects where you coordinated with different stakeholders to achieve a common goal. We love a team player!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Howden!
How to prepare for a job interview at London Insurance Life
✨Know the Company Culture
Before your interview, take some time to research Howden's culture and values. Understand what makes them unique and how their employee ownership model works. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Prepare for Change Management Questions
Since the role involves supporting change management activities, be ready to discuss your experience with change initiatives. Think of specific examples where you've facilitated user engagement or coordinated feedback sessions. This will demonstrate your capability to handle the responsibilities of the Product Coordinator role.
✨Showcase Your Training Material Skills
The job requires developing training materials, so bring examples of any user guides, onboarding documents, or presentations you've created in the past. If possible, prepare a short demo of a training video or material to showcase your skills. This will give you an edge and prove your hands-on experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges they face with user adoption or how they measure the success of their change management initiatives. This shows your interest in the role and helps you understand how you can contribute effectively.