Claims Operations Analyst

Claims Operations Analyst

Full-Time 30000 - 40000 € / year (est.) No home office possible
London Insurance Life

At a Glance

  • Tasks: Support clients with insurance solutions and optimise balance sheets while developing key business relationships.
  • Company: Join Howden, a leader in innovative insurance solutions with a focus on collaboration.
  • Benefits: Enjoy 45 days holiday, hybrid working, and generous health and pension benefits.
  • Other info: Be part of a diverse team committed to equality and personal growth.
  • Why this job: Kickstart your career in insurance with hands-on experience and professional training opportunities.
  • Qualifications: Ideal for motivated graduates with strong analytical skills and a passion for learning.

The predicted salary is between 30000 - 40000 € per year.

Support Associates and Senior Associates in delivering best‑in‑class insurance solutions for clients. Work with the balance sheet advisory & structuring team to advise on balance sheet and capital optimisation. Support client advisory teams in managing complex insurance requirements. Assist with negotiation to secure the best possible terms for clients. Develop business relationships and contribute to company growth. Over time, take ownership of transaction processes and client engagements.

Qualifications

  • Strong quantitative analysis skills and ability to code.
  • Motivated self‑starter keen to move into the insurance industry.
  • Determination and willingness to learn.
  • Strong written and verbal communication skills.
  • Ability to work well as part of an open and collaborative team.
  • Analytical, keen eye for detail.
  • Articulate and personable, comfortable presenting to stakeholders at all levels.
  • Full unrestricted right to work in the UK.

Benefits

  • Opportunity to complete fully funded professional and technical training relevant for your role and career pathway.
  • Access to discounted personal health policies and a range of insurance products.
  • 25 days annual leave plus bank holidays and an extra day off for Christmas.
  • Competitive salary and generous pension scheme.
  • Excellent training and development schemes and accelerated career progression.
  • Cycle‑to‑work loan scheme and discount on gym memberships.
  • 2 days allocated to take part in volunteering schemes.

Work with private equity clients, analysing investment funds and insurance programmes. Review investment funds to analyse performance and risk profiles. Support the team with administrative tasks. Review existing insurance programmes, assessing performance and recommending improvements. Gain early exposure to client meetings and learn how experts offer strategic advice.

Qualifications

  • Soon‑to‑be or recent graduates, highly motivated to work with private equity clients.
  • Research skills and keen eye for detail.
  • Strong interpersonal skills, building relationships with others.
  • Strong written and verbal communication, comfortable speaking with senior individuals.
  • Resilient, hard‑working, curious to learn and develop.
  • Full unrestricted right to work in the UK.

Benefits

  • Same benefits as above.

Learn about surety products and place surety bonds. Learn the end‑to‑end process for placing surety bonds. Work directly with clients, insurers and underwriters. Review contracts and financial records to identify risks. Support documentation and meeting preparation. Assist with meeting notes. Gain exposure to client and insurer meetings. Build strong relationships with internal and external stakeholders.

Qualifications

  • Soon‑to‑be or recent Law and Finance graduates.
  • Strong analytic skills and keen eye for detail.
  • Strong interpersonal skills.
  • Influence and negotiate in professional settings.
  • Strong written and verbal communication, comfortable on the phone with senior individuals.
  • Resilient, hard‑working, curious to learn.
  • Full unrestricted right to work in the UK.

Benefits

  • Same benefits as above.

Support with drafting contractual documentation for risk transfer. Assist with meeting notes and updating client files. Learn the full transaction lifecycle. Research and vet underlying borrows and contracts. Support policy management and amendments. Gain exposure to client and insurer meetings. Support client proposals and presentations.

Qualifications

  • Soon‑to‑be or recent STEM, Law or Finance graduates with interest in geopolitical finance.
  • Strong analytical and mathematical skills.
  • Strong interpersonal skills.
  • Strong written and verbal communication.
  • Resilient, hard‑working, thrives under pressure.
  • Curious, eager to learn quickly.
  • Excel data analysis experience.
  • Full unrestricted right to work in the UK.

Benefits

  • Same benefits as above.

Process incoming bordereaux ensuring accuracy, completeness and compliance. Oversee end‑to‑end collection process, identify delays or risks. Communicate with internal teams (Underwriting, Claims, Finance) to resolve issues. Liaise with brokers and third‑party administrators to resolve data issues. Investigate and resolve data discrepancies, perform reconciliations. Contribute to the evolution of data processes, tools and controls. Support initiatives that enhance automation, governance and operational efficiency.

Qualifications

  • Excellent Microsoft Office, especially Excel.
  • Analytical, troubleshooting, problem‑solving capabilities.
  • Strong communication and collaboration skills.
  • High attention to detail, focus on data quality.

Benefits

  • 30 days holiday per calendar year (pro‑rata).
  • Day off for birthday.
  • Hybrid working.
  • Private Health Insurance through AXA.
  • Income Protection.
  • Generous pension contribution.
  • Tech/Bike/EV scheme.

Support claims bordereaux management and maintenance. Assist with TPA audits – scheduling, tracking, monitoring. Support onboarding of new TPAs – documentation preparation. Assist with loss fund setup and monitoring. Prepare TPA meeting minutes. Maintain shared mailboxes and respond to queries. Assist with external experts and service providers. Support ad‑hoc projects and process improvement initiatives. Conduct diary and file reviews. Assist with internal audits and regulatory reporting (Solvency II). Monitor MI submissions.

Qualifications

  • Interest in insurance, claims or financial services.
  • Strong organisational and time‑management skills.
  • High attention to detail and accuracy.
  • Good communication and interpersonal skills.
  • Confidence working with data and Microsoft Excel.
  • Proactive attitude and willingness to learn.
  • Ability to manage multiple tasks and priorities.

Benefits

  • 45 days holiday per calendar year (pro‑rata).
  • Birthday off.
  • Hybrid working.
  • 50% monthly gym membership contribution.
  • Private Health Insurance via AXA.
  • 10% pension contribution.
  • Life insurance.
  • Electric vehicle and cycle‑to‑work salary exchange schemes.

At Howden, we are committed to developing and maintaining a culture of equality and diversity in the workplace and welcome applications from all backgrounds.

Claims Operations Analyst employer: London Insurance Life

Howden is an exceptional employer that prioritises employee growth and development, offering fully funded professional training and a competitive benefits package including generous annual leave and health insurance. With a collaborative work culture that encourages innovation and community involvement, employees enjoy unique advantages such as hybrid working options and opportunities to engage in volunteering schemes, making it a rewarding place to build a career in the insurance industry.

London Insurance Life

Contact Detail:

London Insurance Life Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Claims Operations Analyst

Tip Number 1

Network like a pro! Reach out to people in the insurance industry, especially those working at Howden. Use LinkedIn to connect and engage with them; you never know who might help you land that interview!

Tip Number 2

Prepare for interviews by researching common questions for Claims Operations Analysts. Practice your responses, focusing on your analytical skills and how you can contribute to the team. Confidence is key!

Tip Number 3

Show off your coding skills! If you’ve got any projects or examples of your quantitative analysis work, bring them to the table during interviews. It’s a great way to demonstrate your capabilities.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Howden.

We think you need these skills to ace Claims Operations Analyst

Quantitative Analysis
Coding Skills
Written Communication
Verbal Communication
Interpersonal Skills
Analytical Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Claims Operations Analyst role. Highlight your relevant skills, especially in quantitative analysis and communication, to show us you're a perfect fit for the team.

Show Your Enthusiasm:We love seeing candidates who are genuinely excited about joining the insurance industry. In your application, let us know why you're keen to learn and grow with us at Howden!

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts well. This will help us see your strong written communication skills right from the start.

Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at London Insurance Life

Know Your Numbers

As a Claims Operations Analyst, you'll need strong quantitative analysis skills. Brush up on your numerical abilities and be ready to discuss how you've used data in past experiences. Prepare examples that showcase your analytical skills and how they can benefit the team.

Master the Art of Communication

Strong written and verbal communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your presentation skills, especially when discussing complex topics.

Show Your Motivation

Employers love a motivated self-starter! Be prepared to share why you're keen to move into the insurance industry and what excites you about the role. Highlight any relevant experiences or coursework that demonstrate your determination and willingness to learn.

Build Relationships

This role involves developing business relationships, so think about how you can convey your interpersonal skills during the interview. Share examples of how you've successfully collaborated with others in the past, and express your enthusiasm for working as part of a team.