Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Earn £13.85/hour, enjoy flexible hours, and access employee support programmes.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and teamwork ability.
- Other info: Casual contract with term-time only shifts and pension enrolment after three months.
The predicted salary is between 13 - 14 £ per hour.
Are you looking for a rewarding role focused on helping others? Do you want to make a real difference? If so, we have the role for you! London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities
- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
Skills, Knowledge and Expertise
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
What’s on offer
- Contracts are casual (zero hours) worked on a split-shift basis covering AM and PM transport.
- Term-time only, rolled up holiday pay entitlement is 12.07% of gross pay relating to work completed. This will be paid to you each month, and there is no entitlement to other additional paid annual leave to be taken during school term weeks.
- Access to our Employee Assurance Programme.
- Automatic enrolment in our pension scheme after three months service.
Passenger Assistant (Casual Contract - Zero Hours) employer: London Hire Ltd
Contact Detail:
London Hire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant (Casual Contract - Zero Hours)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the transport industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by practising common questions related to passenger assistance and safety. We recommend role-playing with a friend to build your confidence and ensure you can communicate your skills effectively.
✨Tip Number 3
Show your passion for helping others! During interviews, share personal stories that highlight your experience with disabilities or customer service. This will demonstrate your commitment to making a difference in passengers' lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Passenger Assistant (Casual Contract - Zero Hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially when it comes to assisting those with disabilities.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially those related to communication and teamwork, as these are key for the Passenger Assistant role.
Highlight Relevant Experience: If you've worked in similar roles or have experience with disabilities, make sure to mention it! We love seeing how your background aligns with our mission of providing safe and comfortable transport services.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Hire Ltd
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the key tasks, like assisting passengers with disabilities and ensuring their safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with others in the past. Think about times when you had to be patient or informative, especially with people who may have been distressed or confused.
✨Demonstrate Your Understanding of Safety Protocols
Be ready to discuss health and safety practices relevant to the job. Brush up on OHSAS 18001 standards and be prepared to explain how you would ensure passenger safety while assisting them on and off the vehicle.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role, such as asking about training opportunities or how they support staff in managing challenging situations.