At a Glance
- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Earn £14.80/hour, enjoy flexible hours, and receive pension enrolment after three months.
- Other info: Part-time role with no work during school holidays and potential for overtime.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and teamwork ability.
The predicted salary is between 30000 - 30000 £ per year.
Are you looking for a rewarding role focussed on helping others? Do you want to make a real difference? If so, we have the role for you!
London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations. We have built our service around principles and processes that are recognised as industry standards. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
Contracts are 15 hours per week, worked on a split-shift basis covering AM and PM transport. There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings. Salaries are pro-rata – you will receive payment every month of the year (even in non-working periods). Automatic enrolment in our pension scheme after three months service.
Passenger Assistant (15 hours per week) employer: London Hire Ltd
London Hire Community Services is an exceptional employer dedicated to making a meaningful impact in the lives of others through accessible transport services. With a strong commitment to safety and employee well-being, we offer a supportive work culture that values teamwork and personal growth, alongside flexible part-time hours that allow for a healthy work-life balance. Our employees benefit from competitive pay, pension enrolment, and the opportunity to contribute to a vital community service in Croydon.
StudySmarter Expert Advice🤫
We think this is how you could land Passenger Assistant (15 hours per week)
✨Tip Number 1
Get to know the company! Research London Hire Community Services and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Passenger Assistant, you'll need to interact with passengers in a patient and informative manner. Role-play scenarios with friends or family to build your confidence and ensure you can handle any situation.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local community events. This can give you insider knowledge about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the team at London Hire Community Services.
We think you need these skills to ace Passenger Assistant (15 hours per week)
Some tips for your application 🫡
Show Your Passion for Helping Others:When writing your application, let us know why you’re excited about the role of Passenger Assistant. Share any experiences you have that highlight your commitment to helping others, especially those with disabilities. We love to see genuine enthusiasm!
Be Clear and Concise:Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforward communication, so keep your sentences short and to the point while still showcasing your skills and experience.
Highlight Relevant Experience:If you've worked in similar roles or have experience with disabilities, make sure to mention it! We want to see how your background aligns with our needs, so don’t hold back on sharing those relevant stories.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it helps streamline the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at London Hire Ltd
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the key tasks, like assisting passengers with disabilities and ensuring their safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Patience
Since this role involves working with vulnerable individuals, it's crucial to demonstrate your ability to be patient and empathetic. Think of examples from your past experiences where you've helped others, especially those who may need extra support. This will highlight your suitability for the job.
✨Communicate Clearly
Practice your communication skills before the interview. You’ll need to convey information in a clear and non-patronising manner, so consider how you can demonstrate this during the interview. Perhaps role-play with a friend to get comfortable with explaining things simply and effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role. You might ask about the training provided for new staff or how the team ensures passenger safety. It’s a great way to engage with the interviewer and leave a positive impression.
