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- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Earn £14.80/hour, enjoy flexible hours, and access holiday pay and pension scheme.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and teamwork ability.
- Other info: Casual contract with split-shift work during term-time only.
The predicted salary is between 14 - 15 £ per hour.
Are you looking for a rewarding role focussed on helping others? Do you want to make a real difference? If so, we have the role for you!
London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations. We have built our service around principles and processes that are recognised as industry standards. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
- Contracts are casual (zero hours) worked on a split-shift basis covering AM and PM transport.
- Term-time only, rolled up holiday pay entitlement is 12.07% of gross pay relating to work completed.
- Access to our Employee Assurance Programme.
- Automatic enrolment in our pension scheme after three months service.
Passenger Assistant (Casual Contract - Zero Hours) in Croydon employer: London Hire Ltd
Contact Detail:
London Hire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant (Casual Contract - Zero Hours) in Croydon
✨Tip Number 1
Get to know the company! Research London Hire Community Services and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Passenger Assistant, you'll need to interact with passengers in a patient and informative manner. Role-play scenarios with friends or family to build your confidence and ensure you can handle any situation.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the team at London Hire Community Services.
We think you need these skills to ace Passenger Assistant (Casual Contract - Zero Hours) in Croydon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially when it comes to assisting those with disabilities.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills, as we appreciate applicants who can communicate effectively, just like you'll need to do in this role.
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to passenger assistance or working with individuals with disabilities. We love seeing how your background aligns with our mission of providing safe and comfortable transport services.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at London Hire Ltd
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the key tasks, like assisting passengers with disabilities and ensuring their safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since communication is crucial in this role, prepare examples of how you've effectively communicated with others in the past. Think about times when you had to be patient or informative, especially with people who may have been distressed or confused.
✨Demonstrate Your Understanding of Safety Protocols
Be ready to discuss health and safety practices relevant to the job. Brush up on OHSAS 18001 standards and be prepared to explain how you would ensure passenger safety while assisting them on and off the vehicle.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role, such as inquiries about training for handling specific disabilities or how the team collaborates during shifts.