At a Glance
- Tasks: Support passengers with disabilities and ensure their safety during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Flexible hours, competitive pay, and pension scheme after three months.
- Other info: Term-time only role with potential for overtime during holidays.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities and strong communication skills required.
The predicted salary is between 12000 - 15000 £ per year.
Are you looking for a rewarding role focussed on helping others? Do you want to make a real difference? If so, we have the role for you! London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities
- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
Skills, Knowledge and Expertise
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
What's on offer
- Contracts starting at 18 hours per week, worked on a split-shift basis covering AM and PM transport.
- Term-time only, rolled up holiday pay entitlement is 12.07% of gross pay relating to work completed. This will be paid to you each month, and there is no entitlement to other additional paid annual leave to be taken during school term weeks.
- There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
- Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods!)
- Access to our Employee Assurance Programme.
- Automatic enrolment in our pension scheme after three months service.
Passenger Assistant (18 Hours) in Wandsworth employer: London Hire Group
London Hire Community Services is an exceptional employer dedicated to making a meaningful impact in the lives of others through accessible transport services. With a strong commitment to safety and employee well-being, we offer a supportive work culture that values teamwork and individual initiative, alongside flexible working hours during term time and opportunities for overtime. Our focus on professional growth and health ensures that our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Passenger Assistant (18 Hours) in Wandsworth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. Think about how you would handle specific situations with passengers, especially those with disabilities, to show you’re ready for the job.
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your experience in providing support and assistance. This will demonstrate your commitment to making a real difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Passenger Assistant (18 Hours) in Wandsworth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially those who need extra support.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, particularly those that relate to working with individuals with disabilities or in a team environment.
Highlight Relevant Experience:Make sure to mention any previous roles or experiences that demonstrate your ability to assist and communicate effectively with passengers. We love seeing how your background aligns with our values and responsibilities.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at London Hire Group
✨Know Your Role
Make sure you understand the key responsibilities of a Passenger Assistant. Familiarise yourself with the importance of safety and comfort for passengers, especially those with disabilities. This will help you demonstrate your commitment to making a real difference during the interview.
✨Showcase Your Communication Skills
Since excellent verbal communication is crucial for this role, practice how you would communicate with passengers in a patient and informative manner. Think of examples from your past experiences where you successfully assisted others, particularly in challenging situations.
✨Highlight Teamwork and Initiative
Be ready to discuss your ability to work in a team as well as independently. Prepare examples that showcase your teamwork skills and times when you took the initiative to solve problems or improve a situation, especially in a transport or care setting.
✨Demonstrate Attention to Detail
Attention to detail is key in ensuring passenger safety. Bring up instances where you’ve had to complete records accurately or follow strict procedures. This will show that you take your responsibilities seriously and can be trusted to manage the welfare of passengers effectively.
