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- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Flexible casual contract, paid leave, and pension scheme after three months.
- Other info: Work term-time only with opportunities for overtime during holidays.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and teamwork ability.
The predicted salary is between 12 - 15 £ per hour.
Are you looking for a rewarding role focussed on helping others? Do you want to make a real difference? If so, we have the role for you! London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations. We have built our service around principles and processes that are recognised as industry standards. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
- Contracts starting a casual contract worked on a split-shift basis covering AM and PM transport.
- Term-time only, with a full statutory annual leave entitlement of 5.6 weeks (inclusive of 5.6 weeks) paid in addition to the working weeks.
- There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
- Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods!).
- Access to our Employee Assurance Programme.
- Automatic enrolment in our pension scheme after three months service.
Passenger Assistant (Casual Contract - Zero Hours) in Lambeth employer: London Hire Group
Contact Detail:
London Hire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant (Casual Contract - Zero Hours) in Lambeth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the transport or care sectors. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by practising common questions related to passenger assistance and safety. We recommend role-playing with a friend to build your confidence and ensure you can communicate your passion for helping others effectively.
✨Tip Number 3
Showcase your skills! If you have experience working with individuals with disabilities or in a similar role, be sure to highlight that during interviews. Use specific examples to demonstrate how you've made a difference in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at London Hire Community Services.
We think you need these skills to ace Passenger Assistant (Casual Contract - Zero Hours) in Lambeth
Some tips for your application 🫡
Show Your Passion for Helping Others: When writing your application, let us know why you’re passionate about helping others. Share any relevant experiences that highlight your commitment to making a difference in people's lives, especially those with disabilities.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Use bullet points if necessary to highlight your skills and experiences that match the role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your application to our specific job description. Highlight how your skills and experiences align with the responsibilities we’ve outlined for the Passenger Assistant role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at London Hire Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Passenger Assistant. Familiarise yourself with the importance of safety and comfort for passengers, especially those with disabilities. This will help you demonstrate your commitment to making a real difference.
✨Showcase Your Communication Skills
Since excellent verbal communication is crucial in this role, practice how you would communicate with passengers. Think about how to convey information in a patient and non-patronising manner. You might even want to role-play scenarios with a friend to build your confidence.
✨Highlight Teamwork and Initiative
Be prepared to discuss examples of how you've worked well in a team or taken initiative in previous roles. This shows that you can work collaboratively while also being capable of handling situations independently when needed.
✨Demonstrate Attention to Detail
Since you'll need to complete records clearly and accurately, think of instances where your attention to detail made a difference. Bring up any relevant experiences that showcase your ability to monitor and supervise effectively, ensuring passenger safety at all times.