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- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Flexible 15-hour contracts, no work during school holidays, and overtime opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and teamwork ability.
- Other info: Enjoy a rewarding role with a focus on safety and passenger welfare.
The predicted salary is between 13 - 16 £ per hour.
Are you looking for a rewarding role focused on helping others? Do you want to make a real difference? If so, we have the role for you. London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport.
Our services are run under a full passenger vehicle operator's licence regulations. We have built our service around principles and processes that are recognised as industry standards. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS ***** that governs the way we manage Health and Safety in the workplace.
Key Responsibilities- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
Contracts are 15 hours per week, worked on a split-shift basis covering AM and PM transport. There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings. Salaries are pro-rata.
Passenger Assistant in England employer: London Hire Group
Contact Detail:
London Hire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant in England
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the transport or care sectors. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for interviews by practising common questions related to passenger assistance. Think about scenarios where you’ve helped others or dealt with challenging situations. We want you to shine and show how you can make a real difference!
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, let them know why you’re excited about the role. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Passenger Assistant in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially when it comes to assisting those with disabilities.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills, ensuring we can easily see how you fit the role of Passenger Assistant.
Highlight Relevant Experience: If you've worked in similar roles or have experience with disabilities, make sure to mention it! We love seeing candidates who understand the importance of safety and comfort for passengers.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at London Hire Group
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the key tasks like assisting passengers, ensuring their safety, and communicating effectively. This will help you demonstrate your knowledge and passion for the role.
✨Show Empathy and Patience
Since this role involves working with individuals who may have disabilities, it's crucial to convey your ability to be patient and empathetic. Think of examples from your past experiences where you've helped others or handled challenging situations with care.
✨Highlight Teamwork Skills
The job requires working closely with drivers and other staff members. Be prepared to discuss your experience in team environments and how you contribute positively to group dynamics. Share specific instances where teamwork led to successful outcomes.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company’s approach to health and safety, training opportunities, or how they support their staff. This shows your genuine interest in the role and the organisation.
