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- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Flexible zero-hour contract, monthly pay, and access to a pension scheme.
- Other info: Casual role with potential overtime during school holidays.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and teamwork ability.
The predicted salary is between 12 - 15 £ per hour.
Are you looking for a rewarding role focussed on helping others? Do you want to make a real difference? If so, we have the role for you! London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities
- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
Skills, Knowledge and Expertise
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
What's on offer
- Contracts are casual (zero hours) worked on a split-shift basis covering AM and PM transport.
- Term-time only, rolled up holiday pay entitlement is 12.07% of gross pay relating to work completed. This will be paid to you each month, and there is no entitlement to other additional paid annual leave to be taken during school term weeks.
- There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
- Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods!)
- Access to our Employee Assurance Programme.
- Automatic enrolment in our pension scheme after three months service.
Passenger Assistant (Casual Contract - Zero Hours) in Ealing employer: London Hire Group
Contact Detail:
London Hire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant (Casual Contract - Zero Hours) in Ealing
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the transport or care sectors. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for passenger assistant roles and practice your responses. We want you to showcase your understanding of disabilities and your ability to communicate effectively.
✨Tip Number 3
Show off your skills! If you have experience working with people with disabilities or in a similar role, make sure to highlight that during interviews. Real-life examples can really make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at London Hire Community Services.
We think you need these skills to ace Passenger Assistant (Casual Contract - Zero Hours) in Ealing
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially those with disabilities.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see how you fit the role of Passenger Assistant.
Highlight Relevant Experience: If you've worked in similar roles or have experience with disabilities, make sure to mention it! We love seeing how your background aligns with our mission to provide safe and comfortable transport services.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at London Hire Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Passenger Assistant. Familiarise yourself with the importance of safety and comfort for passengers, especially those with disabilities. This will help you demonstrate your commitment to making a real difference during the interview.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is crucial for this role, prepare examples of how you've effectively communicated in past experiences. Think about situations where you had to be patient and informative, especially when dealing with sensitive issues or diverse groups.
✨Highlight Teamwork and Initiative
This position requires both teamwork and the ability to work independently. Be ready to share specific examples of how you've successfully collaborated with others, as well as times when you took the initiative to solve problems on your own. This will show that you're adaptable and reliable.
✨Demonstrate Attention to Detail
Attention to detail is key in ensuring passenger safety and accurate record-keeping. Prepare to discuss how you ensure accuracy in your work, whether it's through double-checking equipment or maintaining clear records. This will highlight your reliability and thoroughness.