At a Glance
- Tasks: Support quality passenger transport services and ensure compliance with regulations.
- Company: Join one of the UK's largest specialist vehicle operators in a dynamic environment.
- Benefits: Enjoy a competitive salary, enhanced leave, training opportunities, and social events.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Experience variety in your role and make a real impact in the community.
- Qualifications: Strong organisation, IT skills, and excellent communication abilities required.
The predicted salary is between 18005 - 18005 € per year.
LHCS is one of the largest, specialist and accessible vehicle operators in the UK, providing quality passenger transport services in Kent, Surrey, Wiltshire, Oxfordshire, Hertfordshire, Milton Keynes and across London. We’re excited about the next phase of our expansion into the West Midlands area, and we are looking for talented individuals to join our team. The Depot Administrator will support the successful delivery of a quality passenger transport service in the area. You will play an important role in ensuring our services remain legally and contractually compliant by using the systems and processes in place to ensure this. This is no ordinary desk job though – this role offers so much variety where no two days will be the same. If you are looking for an admin role where you will be empowered, encouraged and supported to continually improve efficiency and effectiveness, this could be the job for you.
Key Responsibilities
- Act as a first point of contact for general telephone, email and in-person enquiries relating to the depot and transport operation, escalating as appropriate.
- Regularly liaise with local authority, providing attendance updates of service users.
- Monitor and record mechanical replacement vehicle (MRV) usage, reporting to the company vehicle insurer on a weekly basis.
- Support the general administration of vehicle compliance paperwork, including inspections, servicing, MOT, and defect documentation.
- Support the management team to ensure Cordic dispatch system is continually updated with changes to transport routes, including the addition and removal of new or ceased routes.
- Support contract management team by liaising with operational staff by email, telephone, or in-person, providing notification of any amendments to transport routes.
- Troubleshoot and provide support to users of dispatch system, Cordic, where required and able to.
- Assist with the completion of timesheets and general payroll amendments for Drivers & Passenger Assistants.
- Support project work relating to the depot and transport operation as required.
- Fulfil other reasonable duties as and when requested by the management team.
Skills, Knowledge and Expertise
- Great organisation and IT skills are essential to the success of this role.
- Demonstrate a fantastic telephone manner and written English.
- Adherence to and promotion of Equality policy at all times.
- Comply with the statutory provision of the Health & Safety at Work Act 1974 and any other relevant legislation or policies and procedures relating to health and safety and good working practices.
- Adherence to all company procedures and codes of conduct relating to the role.
Benefits
- Salary £18,005.00 per annum.
- Monday - Friday, 25 hours a week, Hours 1pm - 6pm.
- Enhanced annual leave entitlement from employment commencement.
- Enhanced family friendly policy dependent on length of service.
- Access to our Employee Assurance Programme.
- On-site parking.
- Training and development opportunities.
- Regular social functions.
Depot Administrator (25 hours per week) in Wembley employer: London Hire Community Services
At London Hire Community Services, we pride ourselves on being a supportive and empowering employer, offering a dynamic work environment where no two days are the same. As a Depot Administrator in Wembley, you will benefit from enhanced annual leave, access to training and development opportunities, and a strong commitment to employee well-being through our Employee Assurance Programme. Join us in making a meaningful impact in passenger transport services while enjoying a collaborative culture and regular social functions.
Contact Detail:
London Hire Community Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Depot Administrator (25 hours per week) in Wembley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on London Hire Community Services. Understand their values and services, especially their expansion plans. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Depot Administrator, especially your organisation and IT skills. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even though it's an admin role, looking professional can make a great first impression. Choose smart-casual attire that reflects your personality while still being appropriate for the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Depot Administrator (25 hours per week) in Wembley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Depot Administrator role. Highlight your organisation and IT skills, as well as any relevant experience in administration or customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills align with our needs. Be sure to mention your fantastic telephone manner and written English – we love that!
Show Your Enthusiasm:Let your passion for the role come through in your application. We’re looking for someone who’s eager to support our transport services and improve efficiency. A little enthusiasm goes a long way in making your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at London Hire Community Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Depot Administrator role. Familiarise yourself with the key responsibilities and how they contribute to the overall success of the transport service. This will help you articulate how your skills align with what they’re looking for.
✨Show Off Your Organisational Skills
Since great organisation is essential for this role, prepare examples from your past experiences that demonstrate your ability to manage multiple tasks effectively. Think about times when you successfully handled enquiries or maintained compliance paperwork – these stories will resonate well.
✨Brush Up on Your IT Skills
The job requires solid IT skills, especially with systems like Cordic. If you have experience with similar dispatch systems or administrative software, be ready to discuss it. If not, consider doing a bit of research or even a quick tutorial to show your willingness to learn.
✨Practice Your Communication Style
As the first point of contact for enquiries, having a fantastic telephone manner and written English is crucial. Practice answering common interview questions out loud, focusing on clarity and professionalism. This will help you feel more confident and articulate during the actual interview.
