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- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Earn £13.85/hour, enjoy flexible hours, and receive paid leave during term time.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and a patient attitude.
- Other info: Casual contract with opportunities for overtime and career growth.
The predicted salary is between 13 - 16 £ per hour.
Are you looking for a rewarding role focussed on helping others? Do you want to make a real difference? If so, we have the role for you!
London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
- Contracts starting a casual contract worked on a split-shift basis covering AM and PM transport.
- Term-time only, with a full statutory annual leave entitlement of 5.6 weeks (inclusive of 5.6 weeks) paid in addition to the working weeks.
- There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
- Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods!)
- Access to our Employee Assurance Programme.
- Automatic enrolment in our pension scheme after three months service.
Passenger Assistant (Casual Contract - Zero Hours) employer: London Hire Community Services
Contact Detail:
London Hire Community Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant (Casual Contract - Zero Hours)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the transport industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by practising common questions related to passenger assistance and safety protocols. We want you to feel confident and ready to showcase your skills and understanding of the role!
✨Tip Number 3
Dress appropriately for your interview. First impressions matter, so make sure you look professional and approachable. It shows that you take the role seriously and are ready to represent our values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at London Hire Community Services.
We think you need these skills to ace Passenger Assistant (Casual Contract - Zero Hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially when it comes to assisting those with disabilities.
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon. We appreciate applicants who can communicate effectively, so show us your excellent verbal and written skills right from the start!
Highlight Relevant Experience: If you've got experience working with people who have disabilities or in a similar role, make sure to mention it! We love seeing how your background aligns with our values and the responsibilities of the Passenger Assistant position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at London Hire Community Services
✨Know Your Role
Make sure you understand the key responsibilities of a Passenger Assistant. Familiarise yourself with the importance of safety and comfort for passengers, especially those with disabilities. This will help you demonstrate your commitment to the role during the interview.
✨Showcase Your Communication Skills
Since communication is crucial in this role, think of examples where you've effectively communicated with others, particularly in challenging situations. Be ready to discuss how you can interact with passengers in a patient and informative manner.
✨Highlight Teamwork and Initiative
Prepare to talk about your experience working in teams and how you can also take initiative when needed. Share specific instances where you’ve successfully collaborated with others or made decisions independently to ensure passenger safety and comfort.
✨Demonstrate Attention to Detail
This role requires great attention to detail, especially when it comes to securing wheelchairs and ensuring all safety measures are followed. Bring up examples from your past experiences where your attention to detail made a difference in service delivery or safety.