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- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Competitive pay, paid leave, pension scheme, and overtime opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and teamwork ability.
- Other info: Flexible term-time hours with potential for career growth.
The predicted salary is between 13 - 16 £ per hour.
Are you looking for a rewarding role focussed on helping others? Do you want to make a real difference? If so, we have the role for you!
London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations. We have built our service around principles and processes that are recognised as industry standards. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
- Contracts starting a casual contract worked on a split-shift basis covering AM and PM transport.
- Term-time only, with a full statutory annual leave entitlement of 5.6 weeks (inclusive of 5.6 weeks) paid in addition to the working weeks.
- There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
- Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods!)
- Access to our Employee Assurance Programme.
- Automatic enrolment in our pension scheme after three months service.
Passenger Assistant (15hours) employer: London Hire Community Services
Contact Detail:
London Hire Community Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant (15hours)
✨Tip Number 1
Get to know the company! Research London Hire Community Services and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Passenger Assistant, you'll need to interact with passengers in a patient and informative manner. Role-play scenarios with friends or family to build your confidence and ensure you can handle any situation.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local community events. This can give you insider knowledge about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Passenger Assistant (15hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially those who need extra support.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experience and skills, particularly those related to working with individuals with disabilities. We appreciate clarity!
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to passenger assistance or working in a team. We love seeing how your background aligns with our mission of providing safe and comfortable transport services.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Hire Community Services
✨Know Your Role
Make sure you understand the key responsibilities of a Passenger Assistant. Familiarise yourself with the importance of safety and comfort for passengers, especially those with disabilities. This will help you demonstrate your commitment to the role during the interview.
✨Showcase Your Communication Skills
Since communication is crucial in this role, think of examples where you've effectively communicated with others, particularly in challenging situations. Be ready to discuss how you can interact with passengers in a patient and informative manner.
✨Highlight Teamwork and Initiative
Prepare to talk about your experience working in teams as well as instances where you've taken the initiative. The interviewers will want to see that you can work well with others but also handle situations independently when needed.
✨Demonstrate Attention to Detail
Bring up specific examples from your past experiences where attention to detail was key. Whether it’s ensuring passenger safety or completing records accurately, showing that you value precision will set you apart from other candidates.